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Report: Limited-service restaurants fighting harder for customers
According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as differentiators.
/article/214929/Report-Limited-service-restaurants-fighting-harder-for-customers
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Engaged customers are 10 times more likely to visit a restaurant
To be most effective, communications have to be ongoing and not limited to when a customer dines.
/article/214875/Engaged-customers-are-10-times-more-likely-to-visit-a-restaurant
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How can restaurant operators manage a world of 'big data?'
Concerns remain about how to turn all of that information into actionable items.
/article/214727/How-can-restaurant-operators-manage-a-world-of-big-data
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Mellow Mushroom introduces Thai-inspired menu
The limited-time menu includes three cocktails to complement the spicy, sweet flavors.
/article/214665/Mellow-Mushroom-introduces-Thai-inspired-menu
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How Boston's Pizza came out of the recession stronger
COO Mike Best says the company focused on upsell training and community branding efforts.
/article/214569/How-Boston-s-Pizza-came-out-of-the-recession-stronger
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Consumers driving the need for restaurants to adopt mobile solutions
Some experts predict mobile payments to reach critical mass in three to five years.
/article/214317/Consumers-driving-the-need-for-restaurants-to-adopt-mobile-solutions
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Using flavor to upgrade menus
On-trend flavors can entice customers to return.
/article/214097/Using-flavor-to-upgrade-menus
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Menu product development takes patience, collaboration
You can create a great product but without marketing, it won't budge.
/article/214225/Menu-product-development-takes-patience-collaboration
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NoshList CEO: 'Mobile is about to change everything about restaurants'
Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.
/article/213985/NoshList-CEO-Mobile-is-about-to-change-everything-about-restaurants
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Restaurant execs: Social media requires response, risk taking
While likes and followers are important, the key metric is if something is shared.
/article/213915/Restaurant-execs-Social-media-requires-response-risk-taking
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Restaurant leaders share best practices for employee engagement
Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.
/article/213835/Restaurant-leaders-share-best-practices-for-employee-engagement
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NRA Show '13: Energy-efficient equipment proves its ROI
Time-saving, energy-saving and data-mining are the big equipment stars this year.
/article/213753/NRA-Show-13-Energy-efficient-equipment-proves-its-ROI
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NRA Show '13: A handful of menu trends emerge
Gluten free, Greek yogurt, beverages and children's nutrition are just some of the show highlights from the food side.
/article/213591/NRA-Show-13-A-handful-of-menu-trends-emerge
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From the NRA Show floor: Optimism and investment
Mobile, digital signage solutions on trend as the technology pavilion continues to grow.
/article/213511/From-the-NRA-Show-floor-Optimism-and-investment
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Domino's franchisee using self-service kiosks to reach college crowd
Kiosks in college dorms incentivize students by offering $1 off if they order there rather than via computer or phone.
/article/212897/Domino-s-franchisee-using-self-service-kiosks-to-reach-college-crowd
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Webinar: Learn how Applebee’s improved productivity by 140%
What’s the real cost of managing your hourly workforce? If you’re one of the three out of five U.S. businesses using multiple HR systems, the answer is “too much.”
/whitepapers/5415/Webinar-Learn-how-Applebee-s-improved-productivity-by-140
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The Essential Guide to Hiring & Recruitment in Restaurants
It goes without saying that a great organization is built by great people.
Check out the success secrets of the most successful entrepreneurs and
business gurus — they all emphasize the importance of finding and keeping
the best employees.
/whitepapers/6399/The-Essential-Guide-to-Hiring-Recruitment-in-Restaurants
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