Alicia Kelso is the editor-in-chief of foodservice media at Networld Media Group. She oversees the content for QSRweb, PizzaMarketplace and FastCasual.com, as well as a variety of research projects and events. Her work has been featured in publications around the world, including Good Morning America, NPR, Voice of Russia Radio, Consumerist.com and Franchise Asia magazine. Her analysis has also been featured in publications such as the Seattle Times, Crain's Chicago and Columbus Business First. Kelso has been a professional journalist for 16 years, covering everything from news and sports to arts and politics.
Brenda Rick Smith has more than 20 years of experience as a marketing and public relations professional. Prior to joining FastCasual.com, she invested most of her career telling the story of entrepreneurial non-profit organizations, particularly through social media.
Nicole Troxell’s work has appeared in business, education, technical, and travel publications. She most recently worked as a college English instructor. Her creative nonfiction earned an award from Upstreet, a national literary magazine. Troxell is currently the editor of KioskMarketplace.com and SelfServiceWorld.com.
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