LYNDEN, Wash. — Point-of sale solutions provider SpeedLine Solutions Inc. has released a major upgrade to its OrderLink Gateway, an interface for online ordering, call center services and self-order kiosk providers.
Enhancements give third-party ordering services access to the restaurant database to add customers, edit customer information, add and recall orders, request information on stores and more. As a result, online ordering providers can process and update orders easily, and remote call center agents can easily handle the order entry and editing tasks just as though they were at the restaurant.
Additionally, the new release extends the capabilities of OrderLink Gateway beyond ordering into EIS, providing tools for multiunit restaurant groups and third-party companies to develop and integrate real-time executive dashboards.
In addition to the OrderLink Gateway enhancements, the software release adds support for new gift card processors, enhancements for credit card processing, menu panel design, kitchen display integration and new employee information safeguards.