NEW DELHI -- Pizza Hut operators in India claim a growing number of complaints that some of its outlets are serving non-vegetarian pizzas to customers who ordered vegetarian pies are frivilous.
According to the NewIndPress, the latest complaint came from customer Shailesh Mishra, who told police he was served a non-vegetarian pizza recently at a Pizza Hut restaurant near the capital.
Mishra claims to be a strict vegetarian and said his religious sentiments were hurt by having eaten the non-vegetarian pie.
Mishra said he bought one non-vegetarian and two vegetarian pizzas from the outlet to take home. But when he started eating the vegetarian pizza, he found pieces of meat in it and returned to the outlet to complain.
He alleged officials at the outlet dismissed his claims, and he then went to the police station and filed a complaint.
Pizza Hut denied Mishra's claims and filed a counter complaint on Jan. 23, saying Mishra and others like him are filing such suits for publicity.
"The packaging of vegetarian and non-vegetarian food is done separately in all our restaurants, so it is next to impossible anything of this sort happened," said an unidentified Pizza Hut spokesman. "We cannot allow people to continue doing mischief like this. This is part of a conspiracy to defame us."
Last June, Siddharth and S.C. Jain charged a Pizza Hut store's staff south Delhi with serving them pieces of chicken when they ordered a vegetarian pizza. A similar complaint was filed last year at a Pizza Hut in Chennai.
* See related stories:
Indian Pizza Hut accused of serving chicken on veggie pizza
Pizza Hut waiter jailed for serving up wrong order in India
As you can see in the picture, (pic attached), only 4 main chunks of CHICKEN are seen in the whole pizza and 2 small ones.
#. Do you think the quantity of Chicken on the pizza is good enough to create the flavor of the pizza ordered?
#. Are these Chunks worth enough to pay such a huge amount of total, specially where these chunks doesnt cost more than approx 10 rupees only?
#. The pictures shown on your menu, e-menu and your website shows pizzas full of toppings and/or chicken toppings, whereas, the original pizza or the actual delivery seems to be totally different than the ones shown.
You are cheating and duping your customers by delivering a product not even worth of 1/4th of the total value paid by them. What do you think you can fool around with your customers like this? Are these the right quality standards followed by such a big company???
I need a proper explanation and a compensation for this filthy plain pizza served. Expecting a proper feedback regarding the same.
Regards,
P. Verma
(Legal Advisor)
9810175766
ORDER DETAILS:
Pizza Hut Home Delivery Order at Devyani International Ltd., 6/85, Padam Singh Road, Karol Bagh, ND-110005.
Order No: 005120044738
Date & Time: 13/11/12, 05.54.15 PM
Order Punch Time:05.52.20 PM
Chicken Delight MIA-PER
Total Bill Amount Paid: 253.00 INR
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