• Pizza Hut India calls non-veg pizza complaints frivolous

    Tags: Crime

NEW DELHI -- Pizza Hut operators in India claim a growing number of complaints that some of its outlets are serving non-vegetarian pizzas to customers who ordered vegetarian pies are frivilous.

According to the NewIndPress, the latest complaint came from customer Shailesh Mishra, who told police he was served a non-vegetarian pizza recently at a Pizza Hut restaurant near the capital.

Mishra claims to be a strict vegetarian and said his religious sentiments were hurt by having eaten the non-vegetarian pie.

Mishra said he bought one non-vegetarian and two vegetarian pizzas from the outlet to take home. But when he started eating the vegetarian pizza, he found pieces of meat in it and returned to the outlet to complain.

He alleged officials at the outlet dismissed his claims, and he then went to the police station and filed a complaint.

Pizza Hut denied Mishra's claims and filed a counter complaint on Jan. 23, saying Mishra and others like him are filing such suits for publicity.

"The packaging of vegetarian and non-vegetarian food is done separately in all our restaurants, so it is next to impossible anything of this sort happened," said an unidentified Pizza Hut spokesman. "We cannot allow people to continue doing mischief like this. This is part of a conspiracy to defame us."

Last June, Siddharth and S.C. Jain charged a Pizza Hut store's staff south Delhi with serving them pieces of chicken when they ordered a vegetarian pizza. A similar complaint was filed last year at a Pizza Hut in Chennai.

* See related stories:

   Indian Pizza Hut accused of serving chicken on veggie pizza
   Pizza Hut waiter jailed for serving up wrong order in India

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User Comments – Give us your opinion!
  • rajeev tuli
    85030214
    I RAJEEV TULI COMPLANING FOR PIZZA HUT KAROL BAGH NEW DELHI 110005 OUTLET I PLACED AN ODER FOR A 2 VEG PIZZA AT 8.56 PM DATED 7/8/2011 MY ODER WAS DELIVERED AFTER ONE &HALF HOUR I ODER FOR MY KIDS BUT THEY GOT SLEPT THEY DID NOT EAT THE PIZZA SO I FREEZE THE PIZZA FOR THE NEXT DAY WE R TOTTALY PURE VEGETERIAN BUT THEY DELIVERED BOTH THE NON VEG PIZZAS WE DID NOT SAW THE CHICKEN TOPPING AND WE HAD IT IN BETWEEN ISAW THE CHICKEN TOPPING AND WE STOPPED THERE THIS WAS A VERY BIG FAULT BY THE KAROL BAGH OUTLET I AM COMPLANING TO YOU AS IT IS NOT A SMALL VENDOR SHOP IT IS AN INTERNATIONAL BRAND AND GOOD NAME IN ALL OVER WORLD THIS IS NOT MATTER BUT THIS IS THE COMPANIES REPUTATION THANK YOU
  • p V
    44867223
    This is regarding a pizza ordered for Home Delivery (complete order details mentioned at the end of mail).

    As you can see in the picture, (pic attached), only 4 main chunks of CHICKEN are seen in the whole pizza and 2 small ones.

    #. Do you think the quantity of Chicken on the pizza is good enough to create the flavor of the pizza ordered?
    #. Are these Chunks worth enough to pay such a huge amount of total, specially where these chunks doesnt cost more than approx 10 rupees only?
    #. The pictures shown on your menu, e-menu and your website shows pizzas full of toppings and/or chicken toppings, whereas, the original pizza or the actual delivery seems to be totally different than the ones shown.

    You are cheating and duping your customers by delivering a product not even worth of 1/4th of the total value paid by them. What do you think you can fool around with your customers like this? Are these the right quality standards followed by such a big company???

    I need a proper explanation and a compensation for this filthy plain pizza served. Expecting a proper feedback regarding the same.

    Regards,

    P. Verma
    (Legal Advisor)
    9810175766

    ORDER DETAILS:

    Pizza Hut Home Delivery Order at Devyani International Ltd., 6/85, Padam Singh Road, Karol Bagh, ND-110005.

    Order No: 005120044738
    Date & Time: 13/11/12, 05.54.15 PM
    Order Punch Time:05.52.20 PM
    Chicken Delight MIA-PER
    Total Bill Amount Paid: 253.00 INR

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