DALLAS -- Perhaps it was the 27 percent increase in pizza sales logged from 1999 to 2001 that netted Domino's Pizza's 2002 National Manger of the Year award for Sadig Abdelmotal. Or maybe it was his leadership and morale-boosting efforts that made him the top pick.
It certainly didn't hurt that that his employees like him, too.
"He's a great guy," 20-year-old Michael Castaneda told the Dallas Morning News. "He has that presence ... (and) we have good teamwork."
More than half of the store's employees have been there for more than a year, a notable feat in an industry where annual turnover averages 100 percent.
"You cannot manage people by bossing them around," said Abdelmotal, 35, who has worked for Domino's for 12 years. "You need to make them feel like part of the family. I care about their families, their kids and their personal problems."
Dick Hafner, president of CSPH Inc., (which stands for Common Sense, Patience and Humor) a Dallas-area franchise company, said he feels "fortunate to have a person of Sadig's character" working for him. Hafner added that, ever since putting Abdelmotal in charge, the store has done "nothing but improve."
Abdelmotal, who wants to own his own Domino's franchise one day, received the honor in July at the company's awards banquet in Las Vegas.
"It's an awesome feeling to know that all the hard work that you've been doing with your team is worth it and recognized," he said.