RediHEAT Inc., maker of heated food-delivery bags, is now offering extended warranty support.
The Cleveland-based company sells insulated bags with an integrated heating element to keep pizza and other delivered foods hot to the customer's door.
President Dave Breen announced this week that the company is doubling the warranty period to two years to cover the heating element.
"RediHEAT can offer the 24-month warranty with full confidence because the heating elements are built to last," Breen said. "The message we're sending to pizzerias and other delivery-based restaurants is that you can count on our products."
RediHEAT's heavy-duty insulated bags include a USA-made polymer plate that heats up quickly when plugged in and will keep pizza hot for up to 40 minutes, according to the company. The plate remains inside the bag during use, but easily slides out so that the bags can be cleaned
RediHEAT's product lineup includes two-pie, five-pie and 10-pie pizza delivery bags, plus a 1.8-cubic-foot food-delivery bag – ideal for catering. The bags can be customized with a restaurant's or caterer's logo.
At the core of the heating element is a series of ceramic discs, called PTC chips, that get hot under a low-wattage electrical load. The chips eliminate the need for fragile resistance-heat coils. They cannot overheat beyond their designed temperature limit, so the heating elements don't need thermostats or fuses. They also don't need a magnetic induction surface to heat the internal element, as the core plugs in.
RediHEAT partnered with two Cleveland-area firms – CWP Technologies and Quantalutions — to research and develop the food-delivery-bag application.
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