Restaurants are about to get a big service boost from LivingSocial with an improved online ordering product called ONOSYS for Independents, according to a recent company announcement.

Last year, LivingSocial joined forces with ONOSYS and started thinking about how it could better serve smaller restaurants with online ordering similar to the way it does for larger chains, including Applebees, Panera and KFC. ONOSYS for Independents grew from that need, according to the company.

How it works

For about $3 per day, single-restaurant locations and small-scale chains get online ording via Web and mobile to grow their brands and businesses, while maintaining full control of the relationship with their customers, including feedback. The look and feel is the same as the restaurant, and this white-label solution reduces the administrative demands of working with a middleman, said the announcement.

The company will also work to transition takeout and delivery merchants to this more robust offering with better service, increased revenue and most importantly an improved customer experience, according to LivingSocial.

Read more about technology.

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User Comments – Give us your opinion!
  • Dave Aron
    21576803
    How does this overlap with the news that Living Social just shutdown Takeout & Delivery for Independent restaurants?
  • Kira Portnaya
    20690011
    Hi Dave, Takeout & Delivery was operated on by the ONOSYS platform and was launched shortly before the acquisition. LS launched Takeout & Delivery at the end of March, 2012, and acquired ONOSYS at the end of April, 2012. I would assume that the new white-label service is the replacement of the former, that would be more cost-effective for LS, since the platform should be operated by restaurants themselves with the support of the original ONOSYS team. Sources: http://www.onosys.com/Solutions/LivingSocial/TakeoutandDelivery/Default.aspx https://corporate.livingsocial.com/inthenews/articles/178 http://www.businessweek.com/news/2012-04-26/livingsocial-acquires-online-ordering-system-provider-onosys
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