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Mazzio's Italian Eatery and Hungry Howie's Pizza have begun using ShiftNote's web-based management software suite to improve shift management at the store level.

These two join a growing list of national restaurant and hospitality clients, which include Landry's Inc., California Pizza Kitchen, Tommy Bahama, The DoubleTree by Hilton, Holiday Inn Express, Famous Dave's, Panera Bread and Smokey Bones.

Tulsa, Okla.-based Mazzio's Italian Eatery, established in 1961, includes 155 corporate and franchised locations in 10 states.

"We chose ShiftNote because it is a great program at an affordable price," said Erica McMains, operations services specialist for Mazzio's Italian Eatery. "This is allowing us to move away from the paper-based mess that clutters all our managers' offices and now the entire management team is involved in active communications. It's really improved our efficiency."

Taylor, Mich.-based Hungry Howie's was established in 1973 and currently operates more than 545 locations in 21 states.

"We were looking for an electronic solution to replace our Manager Log Books," said Al Newman, director of Training for Hungry Howie's Pizza. "ShiftNote had all the features we needed and now our communication between unit level management and multi-unit supervisors is more streamlined than ever before."

The ShiftNote Suite is a subscription-based solution that includes two components:

  • ShiftNote Manager's Logbook allows users to log notes from each shift into a secure web-based system – eliminating the need for paper binders. The manager can then share documents, assign tasks, create events and send messages for single or multiple locations at once.
  • ShiftNote Scheduler lets managers create and edit schedules online from any Internet-enabled computer. Schedules can be published for the entire staff to see via a secure online interface, giving them the ability to release and pick-up shifts from their own computers.

Read more about systems and technology.

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