Restaurant industry ends year with visits down across all segments

Restaurant industry ends year with visits down across all segments
Tags: Operations Management, Trends / Statistics
March 3, 2010

Restaurant visit losses in each of the four quarters of 2009 contributed to a 3 percent decline for the year compared to a year ago, according to market research firm The NPD Group. NPD's foodservice market research shows that due to weak traffic and only modest check growth, consumer spending at restaurants in 2009 declined for the first time since the company started to track the foodservice industry in 1976.

According to NPD's CREST, foodservice industry traffic turned soft in the summer quarter of 2008 and declines accelerated in mid-2009. In the fourth quarter, traffic declines slowed from the steep loss in Q3, but they were still down 2.9 percent. All segments of the industry posted traffic declines.

"In 2008, consumers appeared to trade down some full service visits for fast food visits. In 2009 they made fewer visits to restaurants overall," said Bonnie Riggs, NPD's restaurant industry analyst, in a news release. "When consumers did visit restaurants, they favored lower priced options."

The industry weakness traces to the weak state of the economy, especially in terms of high unemployment and low consumer confidence. Nearly half of the traffic losses related to fewer visits made by people picking up something from a foodservice outlet to eat at work. Visit cutbacks by families with kids and young adults, who are the heaviest restaurant users, also contributed to the traffic declines, reports NPD.

The non-commercial foodservice sector also experienced declines in 2009. According to NPD's CREST OnSite for the year ending December 2009, non-commercial foodservice traffic declined by 9 percent. Sectors most affected by the economy and high unemployment, such as business and industry, vending, and lodging, posted the steepest declines.

NPD's CREST OnSite tracks usage of foodservice at business and industry, secondary schools, colleges and universities, hospitals, lodging, senior care, military and vending segments

The outlook for 2010 remains difficult for the foodservice industry until unemployment gets under control, Riggs said. Foodservice demand is expected to be weak through the first three quarters of the year. NPD's forecast model shows a modest growth in the fourth quarter of the year.