OrderCatcher unveils voice-recognition solution

OrderCatcher unveils voice-recognition solution
Tags: Online Ordering, Operations Management, Telecommunications
June 2, 2009

CORAL GABLES, Fla. -- OrderCatcher, a provider of voice recognition software, has unveiled "Pizza To Go," a voice recognition application for the automation of pizza order-taking and delivery management.

In a recent test with a national pizza chain, Pizza To Go took 40 percent of the restaurant's orders without any promotion or advertising. With promotion, the application can handle 90 percent of a restaurant's telephone orders, in English or Spanish, without human intervention, OrderCatcher officials said.

Pizza To Go is completely customizable, allowing for the addition of daily specials as well as multi-menu item choices for the customer.