Frugality and a return to real, natural ingredients are leading consumers back to high-quality tea, coffee, sodas and lemonade offerings that deliver the authentic flavor.

Operators have successfully weathered changes in spending and eating habits.

Former Wall Street trader endures daunting certification process to reach 100 percent organic status.

Yum! Brands' worldwide operating profit grew 15 percent in Q1.

In the age of social media, companies should have immediate crisis plans and proactive training programs. 

Yum! Brands hits another 52-week high.

Use guest feedback to build a distinctive customer experience that will drive retention, loyalty and sustainable business performance.

From free yogurt scoops to discounted pizza, plenty of brands are offering a little relief on Tax Day.

Embrace efforts that go the "extra mile" for kids, such as adding a step stool in the bathroom to encourage independence.

Look at any costs of doing something a little extra for your guests as part of your marketing program.

Wheat prices rise more than 30 cents.

The brand is also testing a fountain service in a new California unit.

Hispanics are more likely to visit a restaurant with friends and family than the general population.

Mobile-based loyalty programs allow you to connect with your customers anytime through text messaging so you can send instant incentives, which can stimulate sales when you need it most.

Gas prices hit $4 in many markets.

Chains need to take advantage of the new design or risk losing engagement.

Louisville vs. Kentucky game leads to discounts for Papa John's, BoomBozz customers.

Green Restaurant Association CEO discusses growth in environmentally-friendly efforts throughout the past few years.

Wheat prices fall 8 cents.

Kansas City, Mo., chain signs first franchise agreement for Los Angeles.