The company required franchisees to add its gluten-free pizza this year, a response that came directly from guest demand.

According to a new report from the National Restaurant Association, concepts are adding off-peak hours, off-premise business and retail options as differentiators.

Three more 52-week highs turned in last week.

To be most effective, communications have to be ongoing and not limited to when a customer dines.

Concerns remain about how to turn all of that information into actionable items.

Mellow Mushroom Pizza Bakers has introduced a new limited-time menu, "High on Thai," available through July 14. The menu features the bold, spicy and sweet flavors of Thai cuisine. "Summer is the …

COO Mike Best says the company focused on upsell training and community branding efforts.

It's important for your business to show up in online searches.

Natural gas declines across all regional hubs for the week.

On-trend flavors can entice customers to return.

Some experts predict mobile payments to reach critical mass in three to five years.

You can create a great product but without marketing, it won't budge.

Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.

Average wheat prices are slowly rising.

Does having a secret menu make sense? The answer is, possibly.

Mobile is a growing channel that pushes promotions and specials, provides better service and offers payment options.

While likes and followers are important, the key metric is if something is shared.

Mobile marketing execs explain why their platforms are the best option to run your loyalty programs.

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

Wheat and cheese prices both fall.