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Authenticity, employee motivation drives success for Oregano's pizzeria owner
Arizona Republic: SCOTTSDALE, Ariz. — Mark S. Russell is not kidding around when it comes to the bottom line at his mini-empire of pizza bistros. In February, the chief operating officer of … -
Five Ohio Papa John's pizza units shuttered
News reports out of Ohio say five Papa John's units were closed without explanation in several towns on Sept. 20. According to the News-Messenger, the general manager of a unit in Westlake said the … -
Market your specials with automated call systems
Your phone-order takers tell you they upsell every customer, but for some reason, those special pizzas just aren't moving like you'd hoped. Perhaps those employees aren't as thorough as they claim to … -
Foodservice distributors sell more than food
Any operator will tell you that the beauty of dealing with a broadline foodservice distributor is the simplicity of one-stop shopping. Fewer calls to make means the operator can get back to running … -
Number crunchers
Jeff Ward envies the "numbers freaks," pizza operators who can use POS systems to deliver up-to-the-minute data on their businesses. When he ran his own pizzeria, he didn't have one. This story and … -
Trendy toppings drive new sales
Tandoori chicken, crocodile, ground lamb, fresh egg, satay chicken, roasted pumpkin, zucchini, smoked oysters. Are any of these on your toppings menu? If your operation's in Australia, they all … -
Tame the moisture monster
Changing customer tastes demand that pizza operators add new toppings to their menus. But it isn't as simple as tossing trendy vegetables, meats and seafoods atop your tried-and-true dough-and-sauce … -
FKI Security ads feature Trump
NEW ALBANY, Ind. — In unveiling a new bill validator and digital security camera system, FKI Security Group announced the kickoff of a print ad campaign featuring America's best recognized deal … -
Pizza Inn to debut Express concept at NACS
THE COLONY, Texas -- Pizza Inn, Inc. will unveil its newly redesigned Pizza Inn Express concept at the National Association of Convenience Stores (NACS) show, October 17-20 in Las Vegas. According to … -
Aussie delivery runs second to carry out
CAIRNS, Australia — Gabe Pasche logs 30 hours a week delivering pizzas in his 1988 Mazda 323, and yet he rarely receives a tip. He's neither rude to customers nor slow delivering the goods. It … -
If you can't take the heat, stay out of the cafeteria
School pizza contracts are not for the operationally weak. Many districts insist operators who bid for school contracts have enough stores and staff to serve an entire district, not just select … -
Catch rubber checks on the fly with payment recovery services
Check-recovery services are nothing new, but some operators say that only recently have they become more of a blessing than a burden. Just a few years ago, check recovery services' payment recovery … -
Headlines: The most important part of your advertisement
Remember when you were in school and the teacher would give you a math test? Do you remember the term "exponential"? In case you forgot, it means that a small change in one number produces a … -
Do-it-yourself POS systems can save operators thousands
Search for a more affordable option led one operator to start his own company for point-of-sale software. -
Appetizing results
A look at the growing tapas trend demonstrates how Americans like little tastes of lots of foods. Pizza Hut's hot-selling 4forALL pie is even more edible proof. Operators seeking to tap this trend … -
OPERATIONS: Pizza-centered school fundraisers pay dividends for all
Schools always need money for activities, and Jim Moran demonstrates how to help them raise it while boosting your sales. -
Radical federal overtime rules changes take effect Aug. 23
Revisions to the Fair Labor Standards Act take effect on Aug. 23, and have resulted in new rules for the payment of overtime wages. These changes could have dramatic affect on how restaurant … -
A year later, 'pizza bomber' is still a puzzle
Philadelphia Inquirer: ERIE, Pa. — One year ago, pizza delivery driver Brian Wells was killed when a bomb attached to a collar around his neck exploded after he had robbed a bank. Today, the … -
The Battle for Australia
Operators say innovation, not discounts, is the key to winning the bloody war for the Australian pizza market. -
PROFILE: John Kozik
In his 40 years in the fast-food business, John Kozik has seen it all: first as director of operations for Pizza Hut Australia, now as chairman of the board at Eagle Boys Pizza.
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- QSR employee strikes spread to Milwaukee
- New mobile survey solution to help restaurants 'quickly address customer complaints'
- Report: Many restaurant diners loyal without promotions
- Domino's CEO not worried about emergence of fast casual pizza
- 34 ways to fail with a poorly written franchise agreement
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