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Domino's taps into college crowd with self-service kiosks
Domino's Pizza franchisee Mark Talarico is deploying self-service kiosks in the Tropicana Student Housing residence halls for UC Santa Barbara and Santa Barbara City College students in California … -
New report explores the ROI of self-service in restaurants
NetWorld Alliance, publishers of Fast Casual, QSR Web, Pizza Marketplace and other leading B2B online portals, announced the publication of its new report, "Maximizing ROI for Restaurants with Self …1 comment -
OrderTalk launches iPad ordering solution
OrderTalk Inc. has launched a new ordering platform designed for servers or guests to place food orders while in line or right from the table through an iPad, iPhone or iPod Touch. Now available for … -
Survey highlights complex public perceptions about food quality
It's the single biggest driver to your restaurant -- but not just interpreted by consistency, or even food safety.- Jennifer Litz -
Fast casual, curbside changing perception of the QSR
The restaurant industry is no longer divided into clear-cut segments, at least from consumers' point of view. With the increasing growth of the fast casual service model and the addition of curbside … -
Kronos, Fast Casual to host free workforce management webinar
LOUISVILLE, Ky. — Kronos Inc., provider of workforce management solutions, and FastCasual.com, the leading news and information source covering the fast casual restaurant industry, have … -
Developer debuts Web-based loyalty club solution
Customer-retention solutions developer LoyaltySoft has introduced a new online solution designed to enable restaurants, coffee shops and other small businesses to create loyalty clubs quickly and … -
IBM and EMN8 partner on restaurant self-service solution
IBM and EMN8 have announced their agreement to jointly manufacture, market and support EMN8's self service order and pay kiosk products. EMN8 products are designed mainly for deployment in the quick …1 comment -
White paper: How to use customer complaints to your advantage
Complaints are a primary communication tool to discover what customers want to change. -
Five takeaways from the first Pizza Executive Summit
Attendees shared tips and insights at the two-day Pizza Executive Summit that covered topics such as turnover and online ordering …- Richard Slawsky -
Domino's Pizza tops in customer satisfaction index
ANN ARBOR, Mich. -- Domino's Pizza has been ranked No. 1 in customer satisfaction in a survey of consumers of the U.S.' largest limited-service restaurants, according to the annual American Customer …1 comment -
NRA 2009: Five hot new products on the show floor
The 2009 National Restaurant Association Restaurant, Hotel-Motel Show kicked off today at Chicago's McCormick Place. The show runs May 16-19 and features new and existing products that include …- Valerie Killifer -
NRA readies for 2009 Restaurant, Hotel-Motel Show
CHICAGO — The 2009 National Restaurant Association Restaurant, Hotel-Motel Show will be held May 16-19 at McCormick Place in Chicago. This year's show marks its 90th anniversary and will … -
Everpure launches SMARTWORKS program to foodservice operators
CHICAGO — Commercial water-treatment products supplier Everpure has announced the launch of SMARTWORKS, a turnkey water analysis program that provides foodservice operators with a completely … -
NEXTEP continues 100 percent annual growth
TROY, Mich. -- NEXTEP Systems, a developer of intuitive touch-screen ordering, digital menu boards and online ordering solutions for the foodservice industry, has announced a number of key client … -
Largest restaurant-networking Web site marks anniversary
SAN FRANCISCO -- FohBoh (Front of the House, Back of the House), the largest online professional business community for the foodservice industry, has announced that it entered its second year in … -
Heinz selected as best food company for consumer satisfaction
PITTSBURGH -- The H.J. Heinz Co. has scored the highest consumer satisfaction rating of any company in the food manufacturing sector, according to the University of Michigan's American Customer … -
SCA donates paper products for hurricane relief
NEENAH, Wis. — SCA Tissue North America, a manufacturer of away-from-home tissue products, is donating 34,560 rolls of paper towels to Feeding America to help victims of hurricanes Gustav and … -
Research firm releases customer-service survey results
FINDLAY, Ohio -- Papa Murphy's Take 'n' Bake Pizza, CiCi's Pizza and Papa John's topped the 2008 second quarter rankings of the quarterly customer-service survey RealPeopleRatings.com … -
Pizza boxes could be health threat
Telegraph.co.uk: A study by scientists at the University of Milan showed that chemicals in pizza boxes made from recycled material could migrate to the pizzas. One chemical, diisobutyl phthalate, may …
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