Conversen Inc., a provider of cross-channel marketing solutions, has partnered with Open-i Media and Papa Gino's Pizzeria to help the restaurant chain bring a new level of customer interaction to its …
A recent Cintas Corporation survey conducted by Harris Interactive revealed that dirty dishes, unpleasant odor and dirty restrooms are the top reasons consumers would never return to a restaurant. In …
Exit41 has officially launched a new web-based solution that will let Facebook fans of restaurant brands order meals via the social networking site. The app also will let fans on Facebook share and …
Could online ordering be as big as Facebook for the restaurant world? Possibly, now that online ordering outlet GrubHub has secured another round of million-dollar funding by a famous investment …
California Pizza Kitchen released more depressed numbers from its most recent earnings statement for the quarter ended October 3, including a net loss of $7.5 million for the quarter. Comps, however …
Restaurant visits from families or parties with kids increased this past summer after three years of traffic declines, according to market research company The NPD Group. NPD's foodservice market …
Toppers Pizza, the 28-unit eclectic pizza delivery franchise, has finally created "the pizza all other pizzas look up to," according to its marketing departmentment. Literally: it's called The Tall …
Home Run Inn, Chicago's casual pizza dining institution, has a frozen pizza product that outsells national brands and a new retailed wine brand that's taking off. Its latest? Drive-thru, fast casual …
While consumers are still reeling from the aftershock of the global economic crisis, Mintel has predicted nine key consumer trends for the year ahead that examine how long-term behavior has been …
United Kingdom-based pizza chain Pizza Express is undergoing an experiment to improve customer relations. A theater director is teaching its employees how to "flirt" with customers, or just engage …
Some digital signage company heads will tell you, in confidence, that QSR pizza restaurants are less likely to use digital menu boards and signage than their non-pizza counterparts. That's because …
The fast casual, Laguna Beach, Calif.-born zpizza chain of almost 100 stores is undergoing a brand makeover, according to the Orange County Business Journal. Founder Sid Fanarof is working on his …
Fast Casual (www.FastCasual.com), the leading online news and information source for the burgeoning fast casual dining segment, has published the fourth edition of its benchmark research report …
A recent study from the Jesse H. Jones Graduate School of Business at Rice University concluded that restaurant businesses fare the worst of all service-oriented businesses that run Groupon deals …
Organic Pizza Company, a new take 'n' bake concept that offers certified organic, all-natural and gourmet ingredients, is having its grand opening October 3 in Denver's Highlands area. The concept …
B. Riley & Co. LLC, a full service broker dealer providing research, investment banking, sales and trading, has announced that it will be expanding its research to cover the restaurant sector …
Southwest Airlines has opened The Southwest Porch at Skyline Park, a new outdoor lounge situated at the base of the historic Daniels and Fisher Clocktower in Denver. The lounge area serves Neapolitan …
GrubHub, an industry leader in the online restaurant delivery space, has been named to Inc. Magazine's prestigious 500 list, which ranks the nation's fastest-growing privately held companies. The …
Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.