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Consumers rate Papa Murphy's as top overall restaurant chain
The take-and-bake pizza chain ranked high for check and payment handling, cleanliness, order accuracy, value, convenience and takeout attributes and more.- Alicia Kelso -
Cintas' Battle of the Bowls restroom competition is back
Cintas Corporation is now accepting nominations for its annual America's Best Restroom Contest, where the "Top 10 places to go—when you've got to go" are identified and then voted on by the … -
Mean Green Cleaner gets 'meaner'
Mean Green Industrial Strength Cleaner & Degreaser has doubled the amount of Chelating Agent in its formula, a blend of biodegradable detergents, just time to help restaurants with spring … -
Chuck E. Cheese taps into augmented reality with new mobile app
Chuck E. Cheese's has launched its first-ever downloadable app, Say Cheese!, available from the Apple App Store or Google Play. Using augmented reality, the app allows parents and kids to take photos … -
Uncle Maddio's adds customer rewards program
Uncle Maddio's Pizza Joint has introduced a new customer rewards program, "Loyalty Love" across several stores. The program rewards customers with a free entrée after their 10th meal purchase …1 comment -
Pizza Hut adds carry out deal for March Madness
Pizza Hut has introduced a new deal available now through April 6 to take customers through the end of the NCAA men's basketball tournament. During this time, Pizza Hut customers can order the Hut … -
Empathica launches social media component for CEM solution
Empathica Inc., a provider of Customer Experience Management (CEM) solutions to multi-unit restaurants, has added third-party feedback and enhanced text analytics capabilities to its platform. The … -
Report: Restaurant deals no longer driving traffic
With restaurant visits on a deal or discount down last year, it appears that restaurant customers may perceive the price of deals offered over a length of time as regular pricing, according to The … -
How to get your restaurant to come up on a Google search
Google now factors in the number of Facebook, Twitter, Google Plus, and other social media chatter about your website, so it's a good idea to be active on at least a few social networks. -
Pizza chains tip off March Madness promos
Brands are betting on both No. 1 seeds and Cinderella upsets.- Alicia Kelso -
How to get your customers to avoid menu boredom
Offer suggestions to get customers to try something new, so they don't bring their business elsewhere. -
Localized and personalized top 2013 customer experience trends
Empathica Inc., a provider of Customer Experience Management (CEM) solutions to restaurants and other industries, predicts that 2013 will be a pivotal year for improving customer relationships. The …1 comment -
Five ways to attract spring break customers
Extended hours, value offerings and promotional giveaways are keys to gaining traction with the college crowd. -
Pizza operators ask DC for menu labeling flexibility
Mandating menu boards for a segment that is dominated by delivery/carryout is one issue.4 comments- Alicia Kelso -
Pizza Nova adds mobile marketing and loyalty solution
Toronto-based Pizza Nova Take Out Ltd., announced today that it has selected SAMY as its mobile marketing solution. SAMY, provided by MobileBits, is a patent-pending, mobile marketing and loyalty … -
Paytronix adds CRM solution for restaurants
Paytronix Systems Inc. has launched a new Data Insights offering that includes a comprehensive CRM solution geared toward the restaurant industry. Data Insights combines dashboard reports with a team … -
Soft economy drives more need for loyalty marketing
As the economy continues a slow recovery and brand competition heightens, loyalty marketing has become more important than ever. According to market research firm Technomic, loyalty marketing and … -
Five decisions that drive extreme customer loyalty
Customers respond well to companies that accept accountability when the chips are down. -
Minsky's Pizza on a roll after 37 years
The Kansas City, Mo., staple is launching a new beer on April 10: Minsky's Burlesque Lager.- Alicia Kelso -
Chuck E. Cheese introduces value offerings
Chuck E. Cheese has introduced a new menu nationwide with updated food options and value meals that include food, drinks and token deals starting at $19.99. "At Chuck E. Cheese's, we are always …
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