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Report: Fast casual, casual dining visits cutting into QSR traffic
According to a new report from Technomic, customer enthusiasm is up for the casual dining segment. This comes after a few years of a slowdown for the segment, as Recession-weary customers traded sit … -
Emotional engagement is key to driving brand loyalty
Emotional engagement is the dominant driver of purchase decisions and brand loyalty now that promotions and discounting have reached saturation levels, according to the 17th annual Brand Keys … -
Study: Lower-calorie menu items increase traffic and sales
Restaurants that serve more lower-calorie options perform better financially, according to a new study by Hudson Institute. Throughout the past five years, chains that increased the amount of lower … -
Online ordering company: Pizza orders up 300% for Super Bowl
Online ordering system provider ChowNow reported that it experienced a 300-percent jump in pizza orders during Super Bowl Sunday, Feb. 3. The trends were specifically analyzed in five markets &mdash … -
NRA: Restaurant job growth hit 17-year high in 2012
The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association expects this trend to continue in 2013. Restaurants added jobs at a rate … -
Responsive web design: Restaurants' No. 1 competitive advantage
Visitors want more from your mobile website. More than 50 percent of those surveyed said they feel annoyed when they visit a website that is not mobile optimized.4 comments -
Growth in pork demand necessitates supply chain discipline
Rabobank has published a new research report on the global pork industry which states that as a result of continuing high feed costs, the key success factor for the foodservice industry will be … -
Report: Demographic shift influencing food trends
A new market research report jointly published by Packaged Facts and CCD Innovation shows how the growth in the Hispanic and Asian populations is causing a shift toward Asian and Latin culinary … -
Create Your Own App platform available for restauants
As more customers use their mobile devices for information, directions, take-out orders and reservations, restaurants using mobile apps to engage with their customers are better positioned for growth … -
Restaurant traffic declines in December, but outlook is up
Due in large part to softer same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) declined in December. The RPI — a monthly … -
Retailers offering higher quality pizza, sandwiches to compete with restaurants
When the Recession was in full swing, consumers chose grocery stores, warehouse clubs and other retailers over restaurants, seeking out better deals on prepared foods. However, with the economic … -
Study: Effective customer service comes from kindness, not speed
Global companies seeking ways to provide a differentiated customer experience should focus on the power of emotion, according to a new study from AchieveGlobal, a global workforce development firm …3 comments -
Breadcrumb launches 'better' iPad POS hardware protection for restaurants
Breadcrumb, a division of Groupon, has launched a comprehensive overnight emergency parts replacement service and extended warranty plan for restaurants and bars that use the iPad POS system &ndash …2 comments -
SPIN! Pizza earns top honors from two publications
SPIN! Neapolitan Pizza has been named "best pizza" by Kansas City (Mo.) Magazine and 435 South Magazine in their annual "city's best" issues. Kansas City Magazine reported that SPIN! was "far and … -
Menu trends: Beef outsells seafood in 2012
Food dishes with protein (any type of meat or seafood) grew at a healthier clip in 2012, than food dishes without protein, according to GuestMetrics, which based its analysis on its database of POS …3 comments -
Little Caesars makes big perception gains in 2012
The company finishes in the top 5 after taking its marketing message national.- Alicia Kelso -
Made in America movement adds pizza ingredient suppliers
The Made in America Store, which first opened in 2010 as a way to create and keep jobs stateside, has added four products that combine to make an "all-American-made pizza." Just Pizza, Battistoni, U … -
Restaurant industry grew by nearly 4,500 units in 2012
There were 4,442 more restaurants in the U.S. in fall 2012 than there were in fall 2011, according to a recent U.S. restaurant census conducted by The NPD Group. The total number of U.S. restaurants …3 comments -
Boomers add restaurant occasions while Millennials cut back
Research shows Boomers increasing their share of restaurant traffic in recent years, with Millennials decreasing theirs.- Alicia Kelso -
Report: December alcohol sales weak at restaurants
According to GuestMetrics, the fourth quarter of 2012 was relatively week for alcohol sales at restaurants and bars in the U.S. The information is from GuestMetrics' proprietary database of POS …
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