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How to win the Loyalty Marathon
To achieve strong results when running a marathon or building a loyalty program, you have to be patient, willing to stick to your plan and trust your training. -
CorFire, OLO Partner on mobile commerce solution
CorFire, a provider of mobile commerce technology, is partnering with OLO, a digital commerce engine for restaurants, to create mobile applications that allow restaurants to move beyond mobile and … -
NRA announces new partnerships to help restaurant operators
Just ahead of its annual show this weekend in Chicago, the National Restaurant Association has announced multiple new partnerships designed to help restaurant operators. Among them is a partnership … -
Square reinvents the register with new Stand
Square Stand, new hardware created by Square for brick-and-mortar businesses that turns an iPad into a complete point of sale, is now available, according to a company press release. With local … -
Tourists are coming: Is your restaurant ready to accommodate?
Since most foreign tourists won't have access to a PC during their trip, it's critical to offer mobile-based feedback mechanisms featuring short, multi-language surveys. -
Restaurant job seekers turning to mobile devices
New data from Snagajob, an hourly employment marketplace, shows that mobile job searches have increased by 95 percent in the past year. The data is part of Snagajob's second "Counter Intelligence … -
Groupon expands POS Suite with Breadcrumb app
Groupon has launched Breadcrumb POS, a free iPad app that, according to a company press release, enables restaurants, salons, spas and retail merchants to replace their outdated cash registers with … -
Leaf: New tablet will enhance payment acceptance for small businesses
Leaf has unveiled an updated version of its LeafPresenter tablet that make it even easier for local merchants to run and grow their business, according a company press release. Out-of-the-box, the … -
Improving hiring through social platforms
Social hiring sites offer cheap, and sometimes free, opportunities to find candidates who have more extensive profiles that provide not only resumes, but a peek into personality as well.1 comment -
Domino's franchisee using self-service kiosks to reach college crowd
Kiosks in college dorms incentivize students by offering $1 off if they order there rather than via computer or phone.1 comment- Natalie Gagliordi -
New iPhone app points to nearest pizza place
There is a new iPhone and iPad app that points consumers in the direction of the nearest pizza establishment. Because who doesn't crave pizza all the time? According to CNET, the Pizza Compass is …1 comment -
How to optimize your restaurant menu on your website
Showcase your featured specials right on your homepage to draw first-time visitors in and build excitement around your limited-time offering.1 comment -
Commentary: What's your mobile wallet recipe?
The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right. -
Chuck E. Cheese's promotes mobile app via Facebook photo contest
Chuck E. Cheese's recent introduction of its downloadable app is now the centerpiece of a new photo contest on the brand's Facebook page. Available for free download, Chuck E.'s Say Cheese! App uses … -
Domino's brings transparency to a new level
Domino's Pizza has launched its new Domino's Live online platform, where customers can follow the action of an in-store lunch or dinner rush live. Online customers will get a live, uncut glimpse, via … -
Domino's CEO not worried about emergence of fast casual pizza
The big pizza players are taking share away from regionals and independents because of their technology advantage.1 comment- Alicia Kelso -
Yelp, Locu bringing menus to local business listings in 'near real time'
Locu, a producer of menu dashboards for local merchants, has announced a partnership with Yelp, according to a Locu press release. Yelp's menus and listings data will now be enhanced with Locu's up … -
What's new, and what's not, about giving great customer service
Customers have changed in ways that will profoundly impact how you deal with them. -
New mobile survey solution to help restaurants 'quickly address customer complaints'
Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the company's end-to-end customer experience …1 comment -
Study: Consumers want e-commerce, loyalty options from restaurants
A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs. The survey was conducted online nationwide by Harris Interactive on behalf of EMN8 from …
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