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Domino's CEO not worried about emergence of fast casual pizza
The big pizza players are taking share away from regionals and independents because of their technology advantage.1 comment- Alicia Kelso -
Yelp, Locu bringing menus to local business listings in 'near real time'
Locu, a producer of menu dashboards for local merchants, has announced a partnership with Yelp, according to a Locu press release. Yelp's menus and listings data will now be enhanced with Locu's up … -
What's new, and what's not, about giving great customer service
Customers have changed in ways that will profoundly impact how you deal with them. -
New mobile survey solution to help restaurants 'quickly address customer complaints'
Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the company's end-to-end customer experience …1 comment -
Study: Consumers want e-commerce, loyalty options from restaurants
A new survey from EMN8 shows that consumers want the option of ordering food online from their favorite QSRs. The survey was conducted online nationwide by Harris Interactive on behalf of EMN8 from … -
Square CEO: Register's new features speed up service
Legendary basketball coach John Wooden used to ingrain the fundamentals in his players' heads. He'd teach grown men how to tie their shoes before they'd even take the practice court. "The player who …- Alicia Kelso -
Papa John's fans can earn loyalty points by watching TV
A new email campaign created by Papa John's in partnership with Viggle encourages users to "check-in" to their favorite TV shows and earn rewards from the pizza brand. According to Mobile Commerce … -
Mellow Mushroom sending 'most interesting' photo winner on Mexican vacation
From now through May 5, participating Mellow Mushrooms are hosting the Ultimate Mellow Mexican Vacation contest, offering a trip for two to Mexico. Guests who take a photo with the Dos Equis "Most … -
Focus on delivery, social media contributes to Naked Pizza Middle East success
The brand's Middle East and India developer chats about the chain's international success.- Cherryh Butler -
Tabbedout adds customer engagement, marketing tools
Mobile payment startup Tabbedout is going beyond the payment to offer merchants marketing tools. The Austin-based company announced the release of Periscope, a set of tools based on its popular … -
Pizza Hut goes after gamers with Xbox ordering app
Microsoft and Pizza Hut claim this is the first branded app to offer the ability of purchasing goods straight from a gaming console. -
Snapfinger app adds more mobile options for restaurants
The mobile commerce platform Snapfinger announced the launch of its on-premise, self-checkout and mobile payment application that the company said enables restaurants to improve the customer … -
Domino's social media campaign earns advertising award
Domino's Pizza's Voter Bootcamp social media campaign, created to complement the 2012 Presidential Election, has earned a Gold ADDY Award from then Philadelphia Advertising Club. The campaign was … -
5 ways to turn customer complaints into incremental sales
Complaints can represent an opportunity for QSRs and fast casuals to bake social media deeper into the fabric of their organization and become more nimble. -
Shakey's Pizza Parlor testing smoothies
Shakey's Pizza Parlor announced on its Facebook page that it is testing strawberry/banana and mango smoothies. The tests are currently taking place at the chain's Huntington Park, Rancho Cucamonga … -
Toppers turns to Vine for Topperstix promotion
Toppers Pizza will be utilizing Vine to help celebrate its Worldwide Topperstix Day April 20 by giving its loyal customers the chance to call the shots. In an effort to interact directly with its … -
NetWaiter adds two features to online ordering system
NetWaiter, a provider of online and mobile restaurant ordering systems, has introduced two new features to its service. The first new feature allows restaurants, through the NetWaiter Management … -
Food ordering service begins accepting Bitcoin payments
Foodler, an online food ordering service, has started accepting Bitcoins to pay for delivery and takeout orders. The company claims it is the first service to accept the decentralized digital …1 comment -
Study: Restaurants the most searched industry on mobile devices
Restaurants are the most searched industry by consumers through both mobile applications and browsers, according to a new study from SinglePlatform at Constant Contact and research firm Chadwick … -
Domino's Tracker adds Yelp customer feedback feature
Domino's Pizza has updated its Domino's Tracker with a new experience exclusive to customers who order the chain's new Handmade Pan Pizza. Domino's Tracker, which made its debut in 2008, already …
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