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Ninety percent of loyalty program members desire ongoing communications from the programs in which they participate.
Jaime Pickett franchises Papa John's units in Boston from her home in Virginia, entrusting and empowering her team to work together when she's not there.
Commodity prices continue to fall, while Pizza Hut shares race above competitors.
It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public policy topics for restaurants.
Patent trolls could cost restaurants money and slow innovation. Here's what operators need to know about patent trolls.
Your app is an extension of your brand, and an app with sub-par design or functionality can do serious damage to that brand.
Cheese, wheat and gasoline and diesel fuel prices continued to fall last week while natural gas once again saw mixed results across the country.
Restaurants are discovering the power of leveraging apps, loyalty programs and games to engage customers and drive traffic.
Gas prices have fallen even further and are down more than $1 from a year ago.
Getting noticed is a challenge, you have to offer something truly great and differentiate yourself in several ways, says CEO of Louisville-based Loui Loui's.
Pizza Inn Holdings Inc., the parent company of Pie Five Pizza Co. and Pizza Inn, has announced that it is changing its name to RAVE Restaurant Group Inc., reflecting the company's transition to a multi-brand group.
While the economic forecast is strong, headwinds caused by the NRLB's joint employer ruling, minimum wage hikes and ACA implementation could curtail QSR franchise growth in 2015.
Instead of exhausting yourself trying to change customer behavior, take the necessary steps to minimize the distractions cell phones can present.
Look into markets that sell seconds or items that are discounted because of overruns.
For independent operators, it's important to understand futures and have a good relationship with distributors and manufacturers to best manage food costs.
A majority -- 88 percent -- of restaurant patrons indicate a preference for self-service technology at their table, while 12 percent indicated a preference for a kiosk upon arrival.
Gas prices have fallen 50 cents in the past month and are more than $1 lower than they were this time last year.
Fuel experiences its longest streak of declining prices on record, according to AAA.
Themes for 2015 include customization, freshness and mobile ordering/payments.
Despite a number of headwinds such as high cheese and beef prices and labor pressures, many operators remain optimistic for 2015.
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