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Brands’ innovation processes should be influenced directly by consumer feedback.
Wheat and cheese prices continue gradual declines.
Brands execs are finding success from mobile campaigns by using gamification, loyalty, payments and other features.
Most exhibitors agreed this year’s traffic provided better quality leads.
Gas prices remain steady for the past few weeks.
Mobile and digital continue to be top trends, as does integrated technology solutions.
An online customer is more likely to re-order within 60 days than a walk-in customer, simply because the platform is more accessible.
Those who rate their experience a 5 out of 5 on satisfaction are eight times more likely to recommend the restaurant than those who rated it a 4 out of 5.
Carryout concepts are in step with consumers' time-pressed demands and startup costs are lower than traditional units.
Gas prices starting to fall after spring peak.
If you have a Flash website you're likely missing out on traffic from mobile users and search engine users.
Pizza concepts have added variety and have stepped up their quality of ingredients, CEO says.
Papa Murphy's makes its debut on the stock market.
Unlike other concepts, weather positively influenced the chain's business during Q1.
More QSRs and full-service restaurants are expected to realign their formats to compete more aggressively.
In China, sales from digital channels are between 70 and 80 percent; and 25 to 30 percent come from mobile.
Yum! Brands hits a new 52-week high after its Q1 earnings report.
Despite a new product launch, U.S. sales were down 5 percent in Q1.
Consumers want to see and share photos, particularly those that are relevant to the business.
Mystery shoppers provide a different level of feedback than customers; don't discount either channel.
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