A framework for measuring and monitoring mobile app loyalty

Even the most loyal customer evaluates every touch point and interaction with a business.

Gas prices hit 6-year highs over holiday weekend

Public pizza company stocks ride the positive jobs report.

Restaurants fire up promos for Fourth of July holiday

From menu rollouts to marketing campaigns, some concepts are in the spirit.

Consumer Reports: Low chain restaurant scores should be a ‘wake-up call’

Food quality now trumps location convenience for restaurant consumers.

Rethinking an IPO in a seller’s market

Going public means being prepared for much greater transparency and accountability in business operations.

Wheat prices remain solidly below $7

Pizza Hut parent company hits another fresh 52-week high last week.

The (half) year in review for the pizza segment

Digital ordering should make up more than half of sales for the bigger brands within the next year.

LevelUp: Consumers increase spending with iBeacon technology

Experts don't believe BLE should be a replacement for current emerging technologies such as NFC or EMV, but rather complement the in-restaurant experience.

How Pie Five expanded using local marketing strategies

The brand examines sales and coupons to find out what works, and also leverages word-of-mouth messaging from loyal customers.

All eyes on Iraq as gas prices rise

Yum! Brands reach a fresh 52-week high on Friday.

5 ways to ramp up your restaurant's customer service

Customers are now much more likely to make a comment about your business via social media where they can either gloat or vent their frustrations to an audience, so enable them.

Cheese prices rise sharply week over week

Gas prices inch higher as summer approaches.

5 steps to get more (raving) customer reviews

Seventy-nine percent of consumers trust online reviews as much as personal recommendations.

Why IT deserves a spot at the marketing table

In order to resonate with customers, applications and campaigns must be exciting, unique and useful.

How technology expands the customer experience beyond the restaurant

A robust mobile platform can help brands create a faster, frictionless relationship with consumers.

Blaze Pizza plans to become a national player by targeting Millennials

The new Louisville, Ky., location will be ‘overstaffed’ to ensure guests are taken care of ‘no matter what.’

Wheat prices fall below $7 mark

Cheese prices rise sharply to close out last week.

How to maximize your supply chain strategy

In addition to cost, choose a distributor based on their food safety record and customer service metrics, as well as their sanitation practices.

How to extend the brand experience beyond your restaurant's four walls

You have to commit to social media, spending time there and deeply engaging with your customers.

Wheat down nearly 80 cents from last month

Gas prices inch up as pumps start switching to summer blends.

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