• When is food service NOT a restaurant?

    When is food service NOT a restaurant?

    If you own a place that sells prepared food for people to eat, you're in the restaurant business, right? Not necessarily. While the U.S. Food and Drug Administration is expected to finally issue its …
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  • Gloves!  The Controversy Continues – Part 2

    Gloves! The Controversy Continues – Part 2

    There is a general agreement that hand sanitation is a problem, but how that problem is best addressed is not always clear. The arguments to wear gloves and to not wear gloves are both persuasive. …
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  • Food fight: Combat rising costs with smarter hourly hiring

    Food fight: Combat rising costs with smarter hourly hiring

    The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs. State minimum wage increases – ranging from 28 …
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  • Get 'in' on the biggest trend In foodservice

    Get 'in' on the biggest trend In foodservice

    As the president and CEO of startup, I'm always interested in other entrepreneurial endeavors. Specifically, I'm intrigued with where the idea originated, what purpose they fill and their plan for …
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  • The Secret Decoder Ring and Loss Prevention

    The Secret Decoder Ring and Loss Prevention

    Over the holidays I watched "A Christmas Story" for the gazillionth time. One of the scenes in the movie is Ralphie getting his secret decoder ring to unlock the mysteries of the universe. His ring …
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  • As serious as a heart attack

    As serious as a heart attack

    If you want to know why more diners are asking more questions about your menu – and your kitchen – consider how serious food allergies are. In January, a 7-year-old girl in Virginia with …
    1 comment
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  • The top 10 (unmentioned) food industry trends

    The top 10 (unmentioned) food industry trends

    The media has been focused on recapping the previous year as they do each January. I have never been clear if this is to point out the cleverness and accuracy of forecasters from the previous year or …
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  • The Apps of Foodservice

    The Apps of Foodservice

    From calculating tips to booking a reservation, there's an app for nearly everything in today's foodservice industry. Even the moderately tech-savvy consumers are using popular apps like Urbanspoon …
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  • Top 5 2012 food innovation product predictions

    Top 5 2012 food innovation product predictions

    What might be the biggest 2012 food innovation trend opportunities? In my last blog, I predicted that 2012 will be a banner year for Organic Food Product Innovation, and those who sit on the …
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  • Thoughts for 2012

    Thoughts for 2012

    I took a break from my usual every two-week blog to observe the scene. This time of year SME's (Subject Matter Experts) predict trends based on their view of the market. I have read quite a few and …
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  • What else can I get you?

    What else can I get you?

    If you're like most operators, you'll be making some changes to your menu in the coming months. According to the Wall Street Journal, Applebee's has revamped about 80 percent of its menu over the …
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  • But I thought it was being done – Inspecting the expected

    But I thought it was being done – Inspecting the expected

    We may have too much faith that it cannot happen, or won't happen or we're simply naïve. Perhaps we don't seek, therefore we don't find. Maybe it's assumptions, perhaps laziness, or even poor …
    1 comment
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  • A lesson in loyalty

    A lesson in loyalty

    Recession or not, the restaurant industry is here and growing. Consumers spend a huge percentage of their food budgets on eating out at restaurants, and restaurant sales are expected to top $600 …
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  • (Super) Bowling for dollars

    (Super) Bowling for dollars

    If you listen very carefully you can hear a buzz of anticipation from pizza operators everywhere as we quickly approach the Super Supreme Pizza day of the year, wait for it.....Super Bowl! Bruce …
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  • Screening your background screener

    Screening your background screener

    The employee screening environment is rapidly evolving, making it hard for businesses to keep up. That's just one reason why businesses are either outsourcing background checks to a partner or are …
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  • Revitalize ‘good service’: A foodservice must

    Revitalize ‘good service’: A foodservice must

    Foodservice has always been about delivering the best customer experience by providing the best food, most convenience and best service. However, during the economic recession, people tightened their …
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  • Convenience stores, QSR, fast casual and the food police

    Convenience stores, QSR, fast casual and the food police

    Their car was being followed ... that they could be certain of. When the flashing lights first penetrated the back window an audible gasp came from the back seat. "Be still, let me do all the talking,…
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  • What’s on your kids’ menu?

    What’s on your kids’ menu?

    Most restaurants offer a kids-only menu of smaller, less-expensive items to help keep dining out an affordable option for families. The typical bill of fare for the 12-and-under set relies on bland …
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  • The top 5 reasons to franchise your business

    The top 5 reasons to franchise your business

    If you are an entrepreneur and you have one, two or even three operations, why should you be thinking about franchising? There are many reasons, but here are the top 5: I have a brand that I want to …
    2 comments
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  • Gloves! The controversy continues – Part 1

    Gloves! The controversy continues – Part 1

    To glove, or not to glove, that is the question. It's a debate that has raged in foodservice circles for years and centers on the question of whether hand washing alone is effective in preventing …
    2 comments
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Showing (341 - 360) of 574
BLOGGERS
The Digital Diner: Tactics, Tools & Trends that Restaurant Marketers Can Use
Red Mango CEO discusses social media strategy
Menu Labeling, Food Allergies and Gluten Free
Menu labeling final regulations on hold: What's the beef?
Customer Experience on the Move
Modular construction and ROI
Talent, Technology and Trends
Success is a team effort
Loyalty Marketing For the Masses
8 ways to keep your VIPs happy
Restaurant News, Insights & Trends
Pizza representin' on Fast Casual Top 100
Brand Strategy: Delivering On A Promise
The future of the restaurant industry is bright
PCI Compliance & Network Security
Don't let hackers scare off your customers
Shift vs. Hourly & Meal Credits. The more you know, the more you can add to your bottom line.
Lawyers see another way to get a restaurant reservation
Industry Trends & Insights
Listen, learn and leverage
Next Generation Supply Chain Management
The path toward world domination (Part 1)
Selling Digital VS Traditional Menu Boards
Where are the traditional menu board companies?
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