• It's OK to break the rules

    It's OK to break the rules

    Forbes Magazine says, "The lifetime customer value to the owner of your neighborhood pizza joint is approximately $25,000. That's a lot of pizza—and the sooner the owner realizes that his or …
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  • What’s the hottest segment of the restaurant industry? Fast casual. [Infographic]

    What’s the hottest segment of the restaurant industry? Fast casual. [Infographic]

    As leading brands prepare to meet in Chicago for the sixth annual Fast Casual Executive Summit, we thought we'd prepare this infographic that shows how hot the fast casual restaurant segment is. Just …
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  • The Net Promotor Motor

    The Net Promotor Motor

    Restaurant owners and executives are constantly looking for the biggest bang for their buck when it comes to spreading the word about their restaurant. Getting new mouths in the door is an important …
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  • People are getting exciting about mobile payments -- again

    People are getting exciting about mobile payments -- again

    For the past four or five years, we have been hearing about the exciting new world of wireless payments. For the most part, the discussion has been centered around making payments from a mobile …
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  • How Domino's, Shake Shake used 'quality' to galvanize brands

    How Domino's, Shake Shake used 'quality' to galvanize brands

    We know the place, or know of such a place. The quaint restaurant, locally owned by a couple; she's the chef, he runs the front. Menus are handwritten and change constantly based on the local catch …
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  • What’s the worst that could happen?

    What’s the worst that could happen?

    Last Friday, an employee of Long John Silver's in Jackson, Mich., opened the back door to take out the trash after closing. He was confronted by two men wearing bandanas, one with a gun. A friend of …
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  • A gluten-free pizza contest? Yes, it does exist

    A gluten-free pizza contest? Yes, it does exist

    Recently, I shared with you that I had the pleasure of attending the Florida Restaurant and Lodging show in Orlando last month. My time in Orlando was spent doing a number of different things at this …
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  • Teaching product innovation at culinary schools

    Teaching product innovation at culinary schools

    There is no better time to begin teaching food product innovation principles to culinary students than while they are still in school. They're opened minded, adventuresome, thrive on competition and …
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  • Use organic, local wines to enhance your pizza offering

    Use organic, local wines to enhance your pizza offering

    I took my first trip to California's Napa Valley this weekend. Given my love of wine and Napa Valley's reputation as one of the top American Viti-cultural Areas in California. Napa Valley is …
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  • What pizza operators should learn from the Burger Wars

    What pizza operators should learn from the Burger Wars

    For decades, McDonald's has crushed Wendy's and Burger King. The two also-rans lob volleys at each other for the second place title without a thought of overtaking numero uno. Two years ago, McDonald'…
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  • Do you know your ABCs of couponing?

    Do you know your ABCs of couponing?

    I had a few store owners stop by recently to talk about new marketing ideas and the subject of couponing came up. There was a rather long and interesting debate between them regarding expirations …
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  • Delivery driver dilemmas

    Delivery driver dilemmas

    The order was placed from an unsavory part of town in Newport, R.I. The eyes of the driver delivering the pizza were sweeping from side to side as he drove down the dark street, his knuckles …
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  • Don't be afraid of the big, bad QR code

    Don't be afraid of the big, bad QR code

    I don't see QR Codes fading into the realm of techno-gimmick anytime soon. A recent article in Print Solutions Magazine provides some compelling data that clearly suggests the opposite. The number of …
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  • Clicks and cravings: How social media impacts food choices

    Clicks and cravings: How social media impacts food choices

    There is no debate that social media and digital technologies have altered U.S. consumers' shopping behaviors and purchase decisions for foods and beverages. In today's social digital environment it …
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  • 3 steps to successful seasonal hiring

    3 steps to successful seasonal hiring

    Seasonal hiring strategy in three easy steps Any day now, that shopping mall food court will be transformed into a Styrofoam North Pole paradise. Red and green decorations will dot your dining rooms, …
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  • Local marketing tip: Make a bad situation better

    Local marketing tip: Make a bad situation better

    It seems me and my fellow residents of Louisville, Ky., have an extreme dependency on our cars. This has especially been evidenced within the past two weeks. One of the few Ohio River bridges …
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  • 'Save As' is the new 'Print' Part 1

    'Save As' is the new 'Print' Part 1

    What if I told you there was a secret HR weapon that could increase your overall efficiency, satisfaction and profit…and it wouldn't cost you any arms, legs or first-borns? You'd stop reading …
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  • Shining a green spotlight on Pizza Boli's

    Shining a green spotlight on Pizza Boli's

    If you've ever spent time at college, or even crashed for a weekend in a friend's dorm, you'll know that students love their pizza. Case in point, one resourceful student at the University of Maine, …
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  • It's about the possibilities

    It's about the possibilities

    I was listening to an episode of This American Life on NPR when a particular segment struck me. The segment featured conversations between a writer and her homeless friend and begins with them …
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  • How to be successful with neighborhood marketing

    How to be successful with neighborhood marketing

    Common wisdom in the restaurant industry says that 80 percent of a store's business comes from a three to five-mile radius. A second rule of thumb is that it is easier to increase business with …
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Showing (401 - 420) of 574
BLOGGERS
The Digital Diner: Tactics, Tools & Trends that Restaurant Marketers Can Use
Red Mango CEO discusses social media strategy
Menu Labeling, Food Allergies and Gluten Free
Menu labeling final regulations on hold: What's the beef?
Customer Experience on the Move
Modular construction and ROI
Talent, Technology and Trends
Success is a team effort
Loyalty Marketing For the Masses
8 ways to keep your VIPs happy
Restaurant News, Insights & Trends
Pizza representin' on Fast Casual Top 100
Brand Strategy: Delivering On A Promise
The future of the restaurant industry is bright
PCI Compliance & Network Security
Don't let hackers scare off your customers
Shift vs. Hourly & Meal Credits. The more you know, the more you can add to your bottom line.
Lawyers see another way to get a restaurant reservation
Industry Trends & Insights
Listen, learn and leverage
Next Generation Supply Chain Management
The path toward world domination (Part 1)
Selling Digital VS Traditional Menu Boards
Where are the traditional menu board companies?
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