As Boston and Texas taught us this week, when the dust of a tragedy clears, restaurants always find a way to pitch in.

Gluten-free has proven to be no passing trend; operators can either watch it continue to grow or join in and truly offer something for everyone.

Philanthropy takes time and patience, but the benefits are tangible for a brand.

Old marketing strategies in new media don’t work, so it's best to "launch modestly."

Brands are celebrating their loyal fan base with giveaways.

A look at where restaurant consumers are located in the mobile space.

A Dutch television show is taking food experimentation to an uncomfortable level.

Five out of 10 2012 public relations nightmares were related to restaurants.

Following statements against Obamacare, brands’ social media conversations are no longer about the food.

Ads, menu items are outwardly trying to ‘one-up’ the competition.

Every company big or small takes a risk by making a statement that even remotely resembles something political.

A new report shows that one in five Americans don't know how they'll afford their next meal.

We surveyed QSR and fast casual operators to learn the top benefits of digital menu boards. We turned the results into this cool infographic.

Wanna take a page from a business that is doing progressive marketing right? Check out Domino's UK. That team keeps turning out one cool promo after another, incorporating digital signage, social …

There were plenty of stories that stood out this year, and even more to look for in 2012.

A willingness to give away some free food, combined with an idea on how to make people's lives a little easier, can go a long way.

How much can operators control experiences that diminish their store’s reputation?