Alicia Kelso / Alicia has been a professional journalist for 15 years. Her work with FastCasual.com, QSRweb.com and PizzaMarketplace.com has been featured in publications around the world, including NPR, Good Morning America, Voice of Russia radio, Consumerist.com and Franchise Asia magazine.
View Alicia Kelso's profile on LinkedIn

CFO: Domino's digital channels enhance brand, loyalty

Data from digital platforms allows brands to create more targeted promotions based on customers' behavior and history.

Minimum wage strikes doing little harm to pizza brands

The minimum wage strikes permeating throughout the restaurant industry continue to grow, with employees in nearly 60 cities protesting right before Labor Day weekend. The heated debate has even carried over onto brands' social media pages, with supporters and dissenters...

Domino's, Papa John's ride stock market highs

A light hurricane season is expected to help gas prices.

Last minute prep for the Oct. 1 Obamacare deadline

The Health Insurance Exchange opens soon with an employee notification requirement for all restaurant operators.

Papa Murphy's prototype created to redefine Take 'N Bake

Digital menu boards are a key design feature in the brand's new store design.

Cheese prices jump 20 cents in three weeks

Last week was the stock market's best since January.

Menu newsmakers include the chicken and the egg

Vegetables will soon be treated with the same care and creativity as proteins.

Millennials driving customized pizza concepts

Freshness is the biggest driver of menu R&D, and the most important.

Restaurants beef up mobile investments

A solid mobile presence — one that adds to the guest experience — is how brands will maintain relevancy.

Tensions over Syria push gas prices up

Wall Street also responds negatively to the potential strikes.

Restaurant industry organizations respond to widespread strikes

One analyst said wage increases would add to food costs, which would then affect restaurant visits.

Quick-service wage protests snowball nationwide

A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.

How Patxi's became the fastest growing private restaurant company in the U.S.

Founder says 'Better before Cheaper,' and 'Revenue before Cost' is the key to longterm success.

Old Chicago VP: Customers now expect digital loyalty programs

Brands will move from out-discounting each other to focusing on value and experience.

Cheese and wheat prices tumble

Papa John's hits a new 52-week high.

Rosati's Pizza unveils Reserve red wine brand

Rosati's Pizza in Yorkville, Ill., will host a free wine tasting from 3 to 6 p.m. Aug.

Yum! Brands stock prices on the mend

Gas prices down 14 cents in the past month.

Millennials want brands to be 'useful,' 'disruptive'

It's not enough to just have functional and emotional products anymore; consumers want to participate.

Expert panelists: Service trumps product, price and promotion

In a faster-paced, mobile, customer-dominated, global economy, service and experience become priorities.

Cheese prices continue to inch higher

Papa John's hits a new 52-week high after its Q2 earnings report.

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