Alicia Kelso / Alicia has been a professional journalist for 15 years. Her work with FastCasual.com, QSRweb.com and PizzaMarketplace.com has been featured in publications around the world, including NPR, Good Morning America, Voice of Russia radio, Consumerist.com and Franchise Asia magazine.
View Alicia Kelso's profile on LinkedIn

Digital signage provides ambiance and marketing enhancements

Fast Casual Executive Summit panelists share their quick ROI stories from installing digital menu boards.

FCES panel: Ready or not, mobile payments are coming

Mobile payments provide the ability to more personally interact with your guests, and gain more data about their habits.

How to add the right beverages and desserts to the menu mix

Don't be bullied into doing something just because a competitor is doing it well.

Analysts predict spike in natural gas costs

Yum!'s stock falls after a disappointing earnings report and continued struggles in China.

FCES '13: Carville, Matalin weigh in on D.C.'s gridlock

The couple sparred on immigration reform and the regulatory environment, among other topics.

Pizza Hut's WingStreet plans first national ad campaign

Pizza Hut China plans leverage the brand's momentum to grow its Casual and Home Services businesses.

Lower gas prices partly attributed to government shutdown

After weeks on the decline, wheat prices jump back up.

Project Pie founder finds a niche in fast casual pizza

James Markham doesn't predict a fast casual pizza bubble, but expects many concepts to struggle operationally in the long term.

What the government shutdown means for the restaurant industry

Federal loans and food safety are two areas that will be affected.

Natural gas prices drop across the country

Gas prices are 20 cents lower than they were a month ago.

CFO: Domino's digital channels enhance brand, loyalty

Data from digital platforms allows brands to create more targeted promotions based on customers' behavior and history.

Minimum wage strikes doing little harm to pizza brands

The minimum wage strikes permeating throughout the restaurant industry continue to grow, with employees in nearly 60 cities protesting right before Labor Day weekend. The heated debate has even carried over onto brands' social media pages, with supporters and dissenters...

Domino's, Papa John's ride stock market highs

A light hurricane season is expected to help gas prices.

Last minute prep for the Oct. 1 Obamacare deadline

The Health Insurance Exchange opens soon with an employee notification requirement for all restaurant operators.

Papa Murphy's prototype created to redefine Take 'N Bake

Digital menu boards are a key design feature in the brand's new store design.

Cheese prices jump 20 cents in three weeks

Last week was the stock market's best since January.

Menu newsmakers include the chicken and the egg

Vegetables will soon be treated with the same care and creativity as proteins.

Millennials driving customized pizza concepts

Freshness is the biggest driver of menu R&D, and the most important.

Restaurants beef up mobile investments

A solid mobile presence — one that adds to the guest experience — is how brands will maintain relevancy.

Tensions over Syria push gas prices up

Wall Street also responds negatively to the potential strikes.

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