With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready for the future of customer engagement tech, we talked to the Association's executive director about what to expect.
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.
Operators planning for law's mandate to display calorie information.
Digital display used to display menu items and keep customers entertained with trivia and games.
Some digital signage company heads will tell you, in confidence, that QSR pizza restaurants are less likely to use digital menu boards and signage than their non-pizza counterparts. That's because their delivery-heavy model makes it so that many customers don't...
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