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ICX Symposium: The future of customer experience is coming fast

With the Interactive Customer Experience Association set to host 'Inflection Point: The Future Tech of Customer Experience,' aimed at getting B2C brands ready for the future of customer engagement tech, we talked to the Association's executive director about what to expect.

ICXSummit15: From scavenger hunt to Skydeck, the highlight reel

From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.

Digital signage taking a big bite out of the restaurant space

Digital menu boards and digital signage are spreading quickly across the fast casual and quick-service restaurant sectors.

Upholding of Health Care Law may lead to digital menu board boom

Operators planning for law's mandate to display calorie information.

Digital menu boards showing up on food trucks

Digital display used to display menu items and keep customers entertained with trivia and games.

FoodParc: Pizza's digital signage prototype?

Some digital signage company heads will tell you, in confidence, that QSR pizza restaurants are less likely to use digital menu boards and signage than their non-pizza counterparts. That's because their delivery-heavy model makes it so that many customers don't...

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