Customer satisfaction drops for QSR, pizza chains, climbs for fast casuals, full service

Customers are less satisfied with fast food as their discretionary income improves and preferences shift in favor of quality over price, according to new data from the American Customer Satisfaction Index Customer satisfaction,

Vote now: Who are fast casual’s most influential people?

The editors of Fast Casual are accepting nominations for The 2015 Fast Casual Top 25 Movers & Shakers through Aug. 3.

O say does that star-spangled banner yet... pay: Patriotism pays off for Iconic brands

Values are a way consumers define what they expect from a brand. Meet or exceed those expectations and you have a differentiated brand, engaged customers and increased sales.

Wayback Burgers debuts high-protein milkshakes boasting unique ingredients

Wayback Burgers is adding two new high protein milkshakes to its menu, the Oreo Mud Pie Cricket Protein Milkshake and the Jerky Milkshake.

Chef Klime Kovaceski announces opening of CRUST

Chef Klime Kovaceski and his wife Anita have recently announced the opening of the CRUST Restaurant, which will serve pizza and modern Mediterranean cuisine.

First Data launches 'all-in-one' payment solution for restaurants

First Data Clover Mini is designed to provide business owners an "all-in-one" solution to streamline operations, expand business and customer intelligence, improve the customer experience and facilitate payments in a secure environment.

Sysco steps away from US Foods acquisition following federal court injunction

Sysco Corp. won't be appealing a federal court ruling against its planned $3.5 billion acquisition of US Foods and will be going back to the drawing board to determine other venues for expanding its food distribution business.

Uncle Maddio’s Pizza expanding Georgia presence with Smyrna location

Uncle Maddio’s Pizza is once again expanding in the Atlanta, Georgia area with its first unit in Smyrna by restaurant operators Mike and Cjgie-Mcgaha Dickey to open on July 10.

Blaze Pizza wins Emerging Entrepreneur award

The eight recipients employ approximately 2,700 people and have increased their workforce by more than 50 percent and revenues by 90 percent over the last two years.

NY restaurant owners to governor: Keep NY open for business

More than 100 restaurant owners and operators representing hundreds of restaurants across New York sent a letter to Gov. Andrew Cuomo imploring him to keep New York open for business.

Online menu maker upgrades platform

Online menu maker iMenuPro has upgraded its platform to help restaurateurs and small business owners create menus without investing enormous amounts of time and energy.

QSR outperforming FSR sales, report says

QSR sales increased 5.2-percent on the index, while full-service FSR sales increased 1.4 percent.

Pie Five launches Carolinas-inspired LTO

Pie Five has created the Carolina Golden BBQ Pie, piled with smoky pulled pork, diced pickles, melted cheddar, a kick of spice from fresh red onion and a tangy Carolina Gold BBQ sauce.

Technomic: Build-your-own concepts fueling fast casual growth

Customization, personalized menu items and staff engagement drive rapid sales expansion for fast casual restaurant brands.

Five Guys investors take bite out of Uncle Maddio’s Pizza Joint

Uncle Maddio’s Pizza Joint announced today that S&S Group LLC is joining the Uncle Maddio’s team as minority stakeholders in the company and will serve on its board of directors.

Chain restaurants want health care law reform

The National Council of Chain Restaurants supports court's ruling.

Ultra Thin Pizza intros pretzel crust

The crusts are suitable for a deck, conveyor, range, rotating, or convection oven or an open char-grill flame.

Coffee driving restaurant domination in UK, report says

The report includes an analysis of market size outlets and transactions in the U.K. and key players in the U.K. foodservice market.

Filter aims to reduce kitchens' carbon footprint, operating costs

A new filter system captures waste heat from cook lines to preheat water, an ecologically-friendly feature intended to save commercial kitchen operators thousands of dollars a year on gas bills.

Webinar download available: 'Why You Can't Afford to Miss the Fast Casual Pizza Revolution'

A free webinar, "Why You Can't Afford to Miss the Fast Casual Pizza Revolution," is now available for download.

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