Company launches Menus that Talk

April 18, 2007
MIAMI — Taylannas Inc. has announced the launch of an electronic restaurant menu system, Menus That Talk. The portable device, approximately the size of a DVD case, speaks to restaurant guests, describing selected food items from the hand-held unit's illuminated buttons.
A lighted array of buttons displays major menu categories like drinks, appetizers and seafood. Guests use the device by pressing a button corresponding to their menu category. They will then hear brief descriptions of cuisine, wine suggestions, sides and prices.
The program also can describe items in Spanish and for the visually disabled, the buttons are also imprinted in Braille. For the hearing-impaired, Menus That Talk features a detachable hand-held earphone that also interfaces with Tele-coil equipped hearing-aids.
"Menus should be able to communicate without being a challenge," said president and chief executive officer Susan Perry. "We're making a restaurant's entire menu available to all its customers, and we're making it a pleasurable experience."
Menus That Talk premieres to the public at the National Restaurant Association show in Chicago, May 19-22, 2007.

Topics: Customer Service / Experience , Food & Beverage , Operations Management , Systems / Technology

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