Domino's Pizza opens high-tech training center in UK

Jan. 17, 2005

KINGSTON, England — Domino's Pizza UK & IRL has opened a state-of-the-art training center in Kingston, Milton Keynes. According to a news release, the company spent £400,000 (U.S. $747,000) for the new center.

The complex was built to train franchisees and managers, as well as existing franchisees and team members, for the company's expansion throughout the UK. Currently Domino's UK has 337 stores and it wants to open 30 to 40 stores per year over the next few years.

In the coming year, the new training center will run dozens of courses geared to every level of expertise from business for franchisees to dough management for pizza makers and road safety for delivery drivers.

Beginning in January is a monthly Franchise Development Program, catering for up to 50 new franchisees seeking to join Domino's in the coming year.

"When franchisees join the system, they become part of an ever-developing and growing business," said Gillian Logan, head of flawless execution at Domino's. "(W)e now have to train our franchisees in the use of e-commerce and new technology that Domino's has pioneered. The new center will help us maintain high standards and provide quality courses on a more regular basis."

To assist in the practical training aspect, one training area is equipped with a replica pizza delivery store. In-store training will also continue to be a major element of many of Domino's training courses, however this will now take place in the flagship store in Kingston, which occupies the ground floor of the training center.

Topics: Domino's Pizza

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