Domino's UK franchisee deploys store reporting software system

April 4, 2012

Domino's Pizza UK multi-unit franchisee, Sheermans Limited, has contracted to use the Domino's PULSE Franchise Office System and PULSE Polling System in 25 stores based in London and other cities.

Servant Systems Inc., based in Ann Arbor, Mich., is the system integrator chosen to implement the software system for store reporting.

"Domino's Pizza operations are extremely dependent on timely and accurate reporting. The PULSE Franchise Office System significantly improves this critical function and reduces administrative overhead. There are more than 660 Domino's Pizza stores in the United Kingdom and Ireland and we are working closely with the Domino's Pizza Group as they roll out the PULSE store system to their franchisees," said Don DeSmith, president of Servant Systems.

The software application streamlines multi-unit franchisee headquarters' financial integration and reporting, including general ledger and sales, as well as payroll and overtime, using data generated by Domino's Pizza's system-wide PULSE in-store order entry system. The PULSE Franchise Office System aids the franchisee in sales analysis as well as validation of accounting data before it is loaded into the franchisee's accounting system.

The system generates reports for accounting personnel to assist in account reconciliation and provides management with operating profit/loss summaries to assist in managing many stores. Features include tip and mileage reimbursement calculations, marketing, operations analysis capability, and automated email report distribution. The system software is written using Microsoft Visual Studio .NET and is highly customizable, including support for international differences such as date formats and currency.

Servant Systems has implemented the PULSE Franchise Office System and PULSE Polling System for Domino's multi-unit franchisees in the UK, in other countries, and in the U.S. since the application was first deployed in 2005.

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Topics: Domino's Pizza , Franchising & Growth , Operations Management , Systems / Technology

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