Dunkin', Church's Chicken, McDonald's execs honored by WFF

March 26, 2014

The Women's Foodservice Forum has named five people to its second annual Women Making Their Mark list, sponsored by Brinker International.

The list, according to a news release, recognizes up-and-coming leaders who have demonstrated professional accomplishments.

The 2014 Women Making Their Mark honorees are:

  • Cathy Loblaw, senior director, McDonald's Canada: Loblaw leads her organization in raising awareness, understanding and funding for Canada's Ronald McDonald House Charities. She also led the launch of Canada's first Ronald McDonald Care Mobile, which delivers free medical, dental and health education services to underserved families. 
  • Maureen Lynch, sales and operations leader, Rich Products Corp.: Lynch has led Rich's sales and operations process integrated business planning covering the U.S. and Canada since January 2012. Under her guidance, the company has met or exceeded key business objectives and evaluated monthly projects for product, demand, supply and financials while allocating resources for customer needs. Lynch also leads a leadership and mentoring program for associates.
  • Tracy Treadwell, operations director, Dunkin' Brands Group Inc.: Treadwell successfully implemented the 300-restaurant GAP initiative to enhance Dunkin' Donuts' restaurant culture by focusing on people, improving speed, adding equipment with modified layouts and leveraging technology. After a sales growth goal was set at 66 percent greater than non-GAP locations, the GAP locations have exceeded the forecast by growing sales by almost 75 percent, the release said. The Northeast-centered initiative, involving rollout plans, internal team education, training materials and more, is now a national program.
  • Susan Wasco, director of customer marketing, Kellogg Co.: As Wasco's first customer marketing role, she challenged her team's approach to the business and drove alignment across the organization while realizing financial objectives.
  • Felicia White, director of national field training, Church's Chicken: In 2013, White was put in charge of the development and implementation of training programs for nearly 25,000 employees. She completely redesigned the training program within her first month to focus on using technology, producing all materials in a digital format and involving employees themselves in production. A full system conversion took place in less than 10 months.


Topics: Operations Management

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