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The National Food Service Security Council (NFSSC) recently completed its 33rd Annual Conference, held at the Hyatt Regency in Baltimore. The gathering included more than 250 individuals and more than 65 vendors aimed at keeping restaurant workplaces and their employees and customers safe.
Executive keynotes were presented by Charlie Strong, U.S. Division President, McOpCo, and Bill Boddie, president and CEO of Boddie Noell Enterprises. Strong spoke to the importance of loss prevention professionals in the QSR industry and specifically noted the role of LP in the success of all McDonald's operations.
"Without the efforts of professionals in this room," he said, "McDonald's could not continue to move forward with confidence."
Boddie focused on the importance of helping employees succeed and the role that LP plays with this effort. "We empower our people to make decisions and to help others make good choices," he said.
Industry leaders presented on a number of key topics including identity theft, credit card and gift card fraud, guns in the workplace, social media and the impact on restaurants, mobile commerce in the restaurant, crime prevention networks, exception-based reporting and smart safes, among others. Many of these sessions can be viewed at www.NFSSC.com.
"We're extremely excited about the continued growth of NFSSC and the annual meeting," said Jim Forlenza, NFSSC executive director. "This is the fourth consecutive year of double-digit growth for our meeting and it really underlies the quality education we offer through a number of exciting speakers. Education is the key to our organization and our community."
The NFSSC also announced its 2013 Board of Directors – James Brussow, Dave and Busters, will serve as president. Other Board members include Winston Griffin, McDonald's Corporation; Chris Manning, The Wendy's Company; Ted Polensky, Boddie Noell Enterprises; Joe Verber, Taco Bell; and Vince Vittatoe, Bob Evans Farms Inc.
Through the efforts of the NFSSC member and vendor participants at the meeting, a check for more than $3,000 will be donated to the Maryland Food Bank. The Maryland Food Bank is a member of the Feeding America program.
NFSSC officials also announced dates for its 34th Annual Meeting, Aug. 4-7, 2013, at the M Resort, Spa and Casino, in Las Vegas.
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