New voice recognition software will expedite dial-in takeout orders
Nov. 3, 2009
Revention CEO Jeff Doyle has announced the successful integration of OrderCatcher automated voice recognition order-taking software with the Revention POS system.
"We are very excited to announce this groundbreaking integration," said Doyle. "This allows us to offer our customers a fully integrated POS system that includes state-of-the-art speech recognition software and allows Revention customers to completely automate delivery and carryout pizza orders." OrderCatcher CEO Craig Downs said the technology has specific application for phone ordering.
"This is a wonderful opportunity for Revention and OrderCatcher to combine our respective technologies to offer a sophisticated voice recognition application," Downs said. "The integration will allow customers to complete the phone order placement process without the delay and frustration that often accompanies this experience. Our applications emulate a live agent and upsell every order in a friendly and engaging way."