- WHITE PAPERS
Troy, Mich.-based NEXTEP Systems, a provider of customer self-order technology, has added iPad Ordering to its automated ordering portfolio.
NEXTEP iPad Ordering provides restaurants, deli operators and other high-volume venues two new cost effective options: Self Order iPad kiosks and line-busting tablets.
NEXTEP's Self Order iPad is mounted in a secure, industrial-grade enclosure and mounted to the counter. The line-busting tablet option is mobile and includes a ruggedized enclosure with hand strap for employee use.
Customers can order and pay at the NEXTEP iPad Kiosk, which shortens lines, potentially increases check averages through intuitive upselling and provides additional order point options.
From an operator standpoint, the self-order solutions reduce errors, remember customers' previous order preferences for future, personalized marketing purposes and strengthen customer loyalty.
"The popularity of the iPad, as well as the iPhone and iPod Touch, has a lot of companies jumping on the self order bandwagon, as these devices offer new ways to engage the customer," said Tommy Woycik, president of NEXTEP. "Like every device, they require best-in-class, intuitive and secure software to deliver an exceptional experience. After six years of focused self order solution development, NEXTEP's software is proven to provide unparalleled functionality for self order devices."
NEXTEP provides enterprise software and industrial grade hardware, as well as installation, support and full integration to existing POS and backend systems.
Running MyNextep, NEXTEP's enterprise software, the iPad solutions seamlessly integrate with existing POS and backend systems. MyNextep software provides a single touchpoint for managing menu items and prices for kiosks, digital menu boards, online and mobile ordering.