NoshList seats 22M-plus diners in 2013

 
Jan. 29, 2014

The NoshList waitlist app closed out 2013 with more than 22 million diners seated across 5,000 restaurants. According to a news release, the company also finished out the year as one of the first apps available on the Clover POS app marketplace.

"This past year was one of tremendous accomplishment for NoshList. From our integration with Clover to the addition of several new features to our app, our focus in 2013 was to provide the best waitlist experience for our restaurant clients and their guests," said Craig Walker, NoshList CEO. "We have exciting plans for 2014 and will continue to raise the bar on waitlist functionality."

New features added in 2013 included a multi-restaurant management tool and a public waitlist that lets restaurants display their current waitlists to guests.

For 2014, Walker predicts increased functionality for waitlist apps in order to increase operational efficiency and extend beyond just restaurants.

"These functionalities could take the waitlist feature to any establishment where people have to put their name on a list. This includes waiting rooms at doctors' offices and other similar places," he said.

He also expects restaurant operators to increasingly adopt the use of one tablet to run several different applications.

"Operators will stop using multiple devices, such as a POS in the dining room and a tablet wait list by the front door," Walker said." Instead, everything will be conducted from one general-purpose, POS-based tablet, which will lead to several different apps all accessible from the same place."

Noshlist expects to seat nearly 100 million diners in 2014.

Read more about mobile initiatives.


Topics: Customer Service / Experience , Online / Mobile / Social


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