OrderCatcher unveils voice-recognition solution

 
June 2, 2009
CORAL GABLES, Fla. -- OrderCatcher, a provider of voice recognition software, has unveiled "Pizza To Go," a voice recognition application for the automation of pizza order-taking and delivery management. 
 
In a recent test with a national pizza chain, Pizza To Go took 40 percent of the restaurant's orders without any promotion or advertising. With promotion, the application can handle 90 percent of a restaurant's telephone orders, in English or Spanish, without human intervention, OrderCatcher officials said.
 
Pizza To Go is completely customizable, allowing for the addition of daily specials as well as multi-menu item choices for the customer.

Topics: Online Ordering , Operations Management , Telecommunications


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