Nov. 23, 2009
Franchisees of Papa Murphy's Take 'N' Bake Pizza can certainly be counted among the brand's fans: The franchisor was recently rewarded with extremely high satisfaction ratings in a survey conducted by Franchise Business Review.
The franchise market research firm announced that Papa Murphy's scored as one of the top food franchises for 2009 based on overall franchise owner satisfaction. Papa Murphy's is one of only 11 food companies out of nearly 100 major brands that can make this claim.
"Franchisee satisfaction and performance is one of the most critical pieces of information for any prospective franchise investor to consider," said Eric Stites, president of Franchise Business Review. "We have surveyed thousands of franchisees from the food industry and the Papa Murphy's franchise system has some of the highest owner satisfaction in their segment."
The survey asked franchise owners 20 questions related to their franchise ownership experience, from franchisee training and support to system quality issues, franchisor relationship, financial opportunity and overall satisfaction. In all five categories, Papa Murphy's outscored the average of all other food industry participants.