Revel Systems has introduced a tablet POS specifically created for the drive-thru. The Video Drive-Through POS operates with three iPad devices, including Revel’s QSR iPad POS terminal. According to a news release, this enables seamless drive-thru functionality and allows guests an easy way to order their food.
Patrons pull up to an embedded iPad in the drive-thru sign and order their meal by speaking to the POS operator via a video feed. The operator and customer can see each other in the video chat window, and orders appear in the customer-facing iPad display by the vehicle in split screen. When finished, the customer pulls up to the second window, where they can meet the operator in person and pay.
The new offering also features an option to pay and sign at the point of ordering to expedite service.
“At Revel, we’re always thinking of ways to make our product scalable to all industries,” co-founder and CTO Chris Ciabarra said in the release “This drive-thru offering will give fast food restaurants and enterprises the functionality they need to run their business that’s also a sleek and engaging solution. Their customers will appreciate the ability to see who they’re ordering from, as well as the simple beauty of the iPad, and employees will love the easy-to-use and intuitive interface.”