Point-of-sale system provider Revention Inc. has released its new Customer Communication Center application, the company has announced. The Customer Communication Center (C3) is designed to allow a call center team to enter orders via Revention's HungerRush online portal. The call center application may be used as a stand-alone module, or in conjunction with the HungerRush online ordering solution.
C3 is designed to convert call center customers to online customers. If an e-mail address is entered, an online ordering account will be created and a message will be sent to the customer containing a temporary password. C3 will verify whether the customer has ever ordered online. If they have not, an e-mail containing a customized promotional code will be sent to the customer.
Revention is offering special pricing packages for customers who implement both the HungerRush and Customer Communication Center modules.