Self-service makes crowded counter lines a thing of the past

April 24, 2008 | by Patrick Avery
NEXTEP SYSTEMS provides customer self-service solutions to the quick-serve, fast-casual, concessions, grocery and casino markets.
Nino Salvaggio International Marketplace, a grocery chain focused on produce and specialty products and services, wanted to give deli customers faster, more efficient service. But the well-established grocery chain had a problem: how to break tradition. With deli lines growing, Nino's needed a solution that would benefit the customer and the employee.
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Topics: Operations Management , Service

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