Generation Z, Millennials, Generation X and Baby Boomers total about 74 percent of the U.S. population, and make up a majority of foodservice consumers. Technomic released new data on the needs and behaviors of each generation, including the market research firm’s first examination of Generation Z.
According to the data, Gen Z, the first true digital generation, strongly prioritizes speed of service, technology and having what they want, when they want it. Technomic also says that Millennials, more so than older generations, prefer to visit restaurants that offer new and unique foods and flavors. Gen X and Boomers converge on several preferences — such as the importance of a convenient location.
"Each generational group may have distinctly different foodservice needs, yet there are opportunities to leverage their similarities and target specific customer groups without alienating others," Sara Monnette, senior director, consumer insights of Technomic, said in a news release. "Regardless of the generation, it's vital for restaurant operators and suppliers to understand their core audience. So whether you're working to appeal to your Boomer base through dine-in ambiance or traditional menu offerings, or drawing in younger guests with faster service and an innovative menu, successful execution can begin with identifying and addressing what each group values as a generation."
Other highlights from Technomic’s updated Generational Consumer Trend Report, include:
Topics: Trends / Statistics