Features, News & Blogs
NetWorld Alliance, publishers of Fast Casual, QSR Web, Pizza Marketplace and other leading B2B online portals, announced the publication of its new report, "Maximizing ROI for Restaurants with Self-Service Solutions." The exclusive report explores …
OrderTalk Inc. has launched a new ordering platform designed for servers or guests to place food orders while in line or right from the table through an iPad, iPhone or iPod Touch. Now available for quick-service and full service restaurants, the …
Survey highlights complex public perceptions about food qualityA new survey, conducted by Corporate Research International (CRI), a national leader in tracking trends, issues and customer loyalty research, has highlighted two important drivers of restaurant patronization – emotional ties to a particular …
The restaurant industry is no longer divided into clear-cut segments, at least from consumers' point of view. With the increasing growth of the fast casual service model and the addition of curbside to full-service restaurants, a dual concept has …
LOUISVILLE, Ky. — Kronos Inc., provider of workforce management solutions, and FastCasual.com, the leading news and information source covering the fast casual restaurant industry, have announced the free webinar, "Workforce Management and the …
Customer-retention solutions developer LoyaltySoft has introduced a new online solution designed to enable restaurants, coffee shops and other small businesses to create loyalty clubs quickly and affordably, using any standard Internet browser …
IBM and EMN8 have announced their agreement to jointly manufacture, market and support EMN8's self service order and pay kiosk products. EMN8 products are designed mainly for deployment in the quick-service restaurant and fast casual dining segments …
White paper: How to use customer complaints to your advantageEach time customers take the time to complain, they are trying to provide that business with an opportunity to keep them as customers. The complaint is a plea from the customer to the business to correct a situation that has gone poorly. In the end …
Five takeaways from the first Pizza Executive Summit* Click here to view several slideshows from the event. More than 60 pizzeria executives, independent operators, vendors and industry experts gathered at the Hyatt Regency in Chicago June 8-9 for the first Pizza Executive Summit. The theme of the …
ANN ARBOR, Mich. -- Domino's Pizza has been ranked No. 1 in customer satisfaction in a survey of consumers of the U.S.' largest limited-service restaurants, according to the annual American Customer Satisfaction Index (ACSI), released today by the …
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