Features, News & Blogs
Little Caesars has introduced a new marketing campaign asking customers not to call the chain to order a pizza. The attempt at reverse psychology encourages guests to choose carry out instead for its $5 Hot-N-Ready pizza. The new commercial warns …
SUTUS Inc., a technology specialist for the pizza franchise industry, announced that it has partnered with the Domino's Franchisee Association (DFA) to help Domino's franchisees improve their businesses through the use of technology. "Based on the …
How an automated callback feature leads to happy customers and delivery staffAfter reading this, if you don't already have the feature installed, you'll likely be questioning why because like many customer experience features, it's simple and effective. Automated customer call back is used to automatically place a call to …
Five ways to improve your pizzeria's telecommunicationsFor the past year or so, the big news in the pizza segment has been the staggering growth of online ordering. Some of the bigger chains are now pushing more than 30 percent of their business through digital channels. But that's no reason to neglect …
SUTUS, a technology specialist for the pizza franchise industry, has announced that its single-platform telephony, data and networking solution is now being used by more than 10,000 franchise users across North America. Custom-engineered for the …
Using technology to streamline your phone and delivery operationsPhone systems are the lifeline of most pizzerias. For those who conduct most or all of their business via take out and delivery, the phone is the direct and sometimes only connection with customers. If you're one of those businesses, you need to …
Upselling customers and getting the most out of advanced messagingFrom the moment a customer dials your number they should be engaged. When your phone line is busy, or your staff too busy to do more than simply take orders, you can and will miss out on opportunities to answer calls and upsell customers. Letting …
Spectrio, a provider of audio messaging solutions, has signed a multi-year deal to become a reseller of CallWorks, a suite of audio messaging solutions serving almost 19,000 locations in the pizza industry. CallWorks is developed by Fidelity …
Improving efficiency through call reportingAn in-depth awareness of your pizza business can open up a range of opportunities for increased revenue and cost savings. This awareness becomes easier with the right data and analysis – both of which are not only possible but easy to obtain …
Using technology to upsell customersIn a busy pizzeria, sometimes staff don't have the time to remind take out/delivery customers about the daily special or, by the time the customer gets through to you, they aren't in the mood to spend time listening to special offers or other …
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