Features, News & Blogs
Minsky's experiencing 'exponential' sales growth since online ordering launchKansas City, Mo.-based Minsky's Pizza recently overhauled its website to be more of a "marketing hub," with social media tie-ins, promotions and individual location specials. When the 15-unit company began working with its agency to build a new …
Uncle Maddio's Pizza Joint has introduced a new "Served with Love Guarantee." As part of this new initiative, if a customer isn't completely satisfied with an Uncle Maddio's experience, the brand will build a new pizza or offer a refund, according …
In honor of Pizza Pizza Patrón's new (and controversial) LTO product launch, the La Chingona pizza, the brand is promoting a one-day inaugural event April 5 from 11 a.m. to midnight. During the event, every customer who visits a participating …
How defining customer segments can help you maximize revenuesBy Conor McAleavey, Co-founder of ZinMobi The traditional view on customer segmentation was always very simple — there were new customers, existing customers and lapsed customers. The thinking never really went any deeper than that and there …
'Mobile Evangelist of the Year' Jack Philbin will headline 2014 CONNECT Mobile Innovation SummitNetworld Media Group announced today that Jack Philbin, co-founder, president and CEO of Vibes and chairman of the Mobile Marketing Association, will deliver the opening keynote address at its 2014 CONNECT Mobile Innovation Summit in Chicago. "This …
Your Pie leverages popular promotion to improve operationsYour Pie began celebrating "Pi Day," March 14 — in honor of the 3.14 math constant — five years ago by offering pizzas for $3.14. The company's promotion has steadily grown every year since, but this year's event surpassed "steady." On …
OpenTable has selected the 2014 Diners' Choice Award winners for the "Top 100 Hot Spot Restaurants in America." According to a news release, the awards are based on the combined opinions of more than 5 million restaurant reviews submitted by …
CiCi's Pizza awarded owner/operator Karl Busch, of El Paso, Texas, with its "2013 Legendary Operator and Manager of the Year" award. The award was presented at the company's annual conference held recently in Frisco, Texas. According to a company …
Navigating the world of negative online reviewsWith the staggering shift to all-things-digital, restaurant owners now more than ever are forced to learn restraint, especially if a customer posts an online complaint for the public to see. That's why it's important to develop a "neutralizer." "A …
The goings on after you leave for the dayWe're open to the public from early morning until perhaps way into late night. Some of us may be open 24 hours. The manager is in the facility during the bulk of business, generally 8 a.m. to 5 p.m. Most of the full-time, tenured employees are …
Featured White Papers
» More White Papers about Customer Service / Experience
Products & Services

Mexican-Style Meats

http://global.networldalliance.com/new/images/products/6795.png

6795/Mexican-Style-Meats

Customized Menu Board Content

http://global.networldalliance.com/new/images/products/6689.png

6689/Customized-Menu-Board-Content

Dual Core Menu Board Media Player - $99

http://global.networldalliance.com/new/images/products/6677.png

6677/Dual-Core-Menu-Board-Media-Player-99

Pizza POS Software

http://global.networldalliance.com/new/images/products/5937.png

5937/Pizza-POS-Software

Operations Support

http://global.networldalliance.com/new/images/products/6409.png

6409/Operations-Support

Business Performance Management

http://global.networldalliance.com/new/images/products/6413.png

6413/Business-Performance-Management

PCI Compliance Services

http://global.networldalliance.com/new/images/products/4892.png

4892/PCI-Compliance-Services

Solutions

http://global.networldalliance.com/new/images/products/4551.png

4551/Solutions

ExpressNet

http://global.networldalliance.com/new/images/products/ExpressNet_iix.gif

1428/ExpressNet

PeopleMatter LEARN™

http://global.networldalliance.com/new/images/products/4627.png

4627/PeopleMatter-LEARN

Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.

Request Information From Suppliers
Save time looking for suppliers. Complete this form to submit a Request for Information to our entire network of partners.
Fast Casual Executive Summit