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Idiot-proof restaurant equipment innovation
Equipment innovation is innovative when it solves a technical problem and adds shareholder value.
| Tourism-heavy Pigeon Forge, Tenn., will soon include a Mellow Mushroom as part of its Entertainment District. The brand will open in The Island at Pigeon Forge, next to the Great Smoky Mountain Wheel on June 21. "Soon after purchasing the 300,000 … | |
| An annual report released today by the American Customer Satisfaction Index (ACSI) covers customer satisfaction with full-service restaurants and quick-service chains, as well as airlines, hotels, consumer shipping, and the mail services of the U.S … | |
 | By Megan Flynn, Rewards Network Restaurateurs have long recognized the importance of customization when growing their businesses. The ability to identify each customer as an individual and meet that person's dining preferences is one of the best … |
| To better aggregate and analyze data from a number of sources, zpizza has deployed a new customer intelligence platform from Market Force Information called KnowledgeForce. zpizza collects data from satisfaction survey scores, mystery shoppers, Yelp … | |
| Patxi's Pizza, a San Francisco-based Chicago-style pizza chain, was voted as "Best Pizza" for the second year in a row in SF Weekly's annual Best of Reader's Poll. SF Weekly says of its annual awards, "Among major world cities, few feel as much like … | |
| Urbanspoon, a mobile restaurant discovery application and reservation management system, has released its Most Popular Family-Friendly Restaurants list. The list features 100 of the most popular U.S. locations in the Urbanspoon community and … | |
 | People have been trying to figure out how to keep up with technology for decades. That challenge becomes even more daunting when you consider the advent of mobile. Noah Glass, founder of OLO online/mobile ordering, said mobile is the fastest growing … |
 | NoshList, a waitlist app for restaurants created by Firespotter Labs, has helped seat nearly 12 million diners in more than 3,000 restaurants since its launch earlier this year. This certainly reflects the broader trend of mobile app growth. But … |
 | This article was written by retail educator and author Micah Solomon, who will be leading a session at this year's Retail Customer Experience Executive Summit. You can get up-close access to Micah and all of our educators in this intense day-and-a … |
| Papa John's promptly fired two of its Florida employees after a customer posted their inadvertent "butt dialed" voicemail filled with racial slurs. According to the Daily Dot, a black Papa John's customer in Sanford, Fla., discovered the voicemail … | |
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Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 2
Just fill out the form to access 'Part 2' of our four-part guide, "Keys to Keeping Today's On-the-Go Workforce In the Loop." We'll give you the seven best practices for getting Corporate messages out …Type: White PaperSponsored by: PeopleMatter -
Stand Off at the Turnover Corral: The Latest Look at Turnover in the Wild, Wild Service Industry
Stave off all scamps and scalawags from your service-industry business. Our infographic arms you with the trends, tips and technologies you need to duel-down turnover, including how to: Increase …Type: InfographicSponsored by: PeopleMatter -
Customer Loyalty in the Restaurant: Implementing an Effective Business Building Loyalty Program
How do you increase customer loyalty, maximize the relationship with your customers, and compete against the myriad of marketing messages targeting your clientele? A well-designed customer loyalty …Type: White PaperSponsored by: Granbury Restaurant Solutions -
Keys to Keeping Today’s On-the-Go Workforce In the Loop: Part 4
Just fill out the form to access 'Part 4' of our four-part communication guide, "Keys to Keeping Today's On-the-Go Workforce In the Loop." We'll give you eight mobile must-have best practices …Type: White PaperSponsored by: PeopleMatter -
Turnover's Top Five Most Wanted
Turnover runs rampant in the service industry. It robs organizations of productivity, profit and high-performing talent. Learn more about each repeat offender, what to do in case of an encounter, and …Type: White PaperSponsored by: PeopleMatter
