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Whether it's choosing fries or apples with their burgers or the music playing in the restaurant, guests want to be in charge of everything these days. That trend is why this year's Fast Casual Executive Summit is dedicating a session to teach …
Millennials want brands to be 'useful,' 'disruptive'As brands continue to study the Millennial demographic in order to effectively woo them into their restaurants, it's important to remember how much things have changed in such a short amount of time. Lessons from business school's Marketing 101 don …
Driving big business with loyalty programsAt this week's Fast Casual Executive Summit 2012, the panel discussion "Consumer Loyalty: Driving Big Business" looked at ways to drive loyalty and advocacy among diners, not just frequency of visits. Megan Flynn, the senior vice president of …
Operators to learn about  word-of-mouth marketing in the 'social age'Word-of-mouth marketing is still one of the biggest tools that restaurant operators have to help drive traffic and sales. Although we know that people talking to their friends about their positive experiences has inspired others to try brands &ndash …
Fazoli's, Sbarro CEOs to share how their brands went from 'turmoil to turnaround'Fazoli's was in a major slump by the time Carl Howard took over as CEO in 2008. The chain that opened in 1988, in Lexington, Ky., had just closed 150 units, and it was Howard's job to steer it back on track. And that he did; same-store sales growth …
Spilling the 'beans' on  Fast Casual Exec SummitNot only will attendees of the Fast Casual Executive Summit learn about developing new menu items during "Product Innovation: From Ideation to Launch," they'll also get to taste recipes from one of the industry's culinary leaders, Eric Justice of …
It's time to 'Monkey' around at Fast Casual Executive SummitWith this year's Fast Casual Executive Summit just a few weeks away, FastCasual.com's editor, Cherryh Butler, sat down with MonkeyMedia's Erle Dardick to chat about why restaurant leaders shouldn't miss the Summit. Dardick is moderating the CEO …
As leading brands prepare to meet in Chicago for the sixth annual Fast Casual Executive Summit, we thought we'd prepare this infographic that shows how hot the fast casual restaurant segment is. Just a few short years ago, only a handful of …
On Sept. 18 and 19, more than 70 fast-casual executives and industry representatives will descend upon the Hotel Palomar in Dallas to attend the 2007 Fast Casual Executive Summit. The Summit will begin Tuesday with the keynote address: "Innovative …
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