Restaurant Staffing & Employee Training

Features, News & Blogs

Commentary: Customer intelligence drives loyalty
By Ashish Gambhir Chances are your restaurant incorporates a rewards program into your customer loyalty initiatives. With the average person having 14 loyalty cards, it seems to reason that rewards …
May 18, 2012
CEO working to make Sbarro 'preeminent fast casual brand'
Sbarro CEO Jim Greco is somewhat of a turnaround specialist. Honing his skills at Bruegger's, which he joined in the early 2000s, Greco led the chain to more than 20 consecutive quarters of positive …
May 18, 2012 - Alicia Kelso
Domino's Pizza names 'Fastest Pizza Maker'
Pali Grewal, a Domino's Pizza franchise owner from the United Kingdom, won the chain's "World's Fastest Pizza Maker" title during a competition held Thursday. Grewal made three large pizzas in 43.9 …
May 18, 2012
Is your staff BYOD and policy free?
Employees using their own devices (smart phones, tablets, PCs) actively use the technology they're most comfortable with, which has a positive impact on productivity. Some organizations are creating …
May 17, 2012 - Nate DaPore
The most important issue facing restaurant owners today: tip reporting
I've worked many years for tips. I began my restaurant career when I was 14 (don't tell the Labor department). I've been a busboy, a waiter, a bartender, and manager. My brothers were chefs, my …
May 17, 2012 - Rick Casmass
Domino's, Jack in the Box sign up for Employee Wellness campaign
June marks the fourth annual National Employee Wellness Month. Virgin HealthMiles, the Strategies to Overcome and Prevent (STOP) Obesity Alliance, the Partnership to Fight Chronic Disease and …
May 17, 2012
Using technology to streamline your phone and delivery operations
Phone systems are the lifeline of most pizzerias. For those who conduct most or all of their business via take out and delivery, the phone is the direct and sometimes only connection with customers …
May 16, 2012 - Shawn Chute
Is it real or counterfeit? Practical tips in detecting counterfeit currency
"Good morning! Thanks for calling XYZ Company; how may I help you?" "Hi. This is Susan down at the bank." "Oh, Hi Susan; How are you?" "I'm fine thank you, but I'm afraid I have some bad news for you …
May 11, 2012 - D. B. "Libby" Libhart
Three organizational challenges that hinder innovation (and the solutions to resolve them)
In a recent McKinsey study, 70 percent of corporate leaders profess that innovation is among their top three priorities for driving growth. But the way companies manage and govern innovation doesn't …
April 30, 2012 - Rob Connelly
The one left off the list: hourly employees' influence on consumer decisions
The National Restaurant Association's (NRA) 2012 Restaurant Industry Forecast recently identified the top five elements that drive a consumer's decision when choosing which quick-service restaurant …
April 26, 2012 - Amanda Richardson

» More Features and Blogs about Staffing & Training

Featured White Papers

Automating Social Recruiting for Better Hiring
Social media has become intrinsic to many people's daily lives — including current and future employees of hospitality and retail organizations. Nearly half, 47 percent, of online adults use …
Tags: Hiring and Retention, Human Resources, Kronos Incorporated, Staffing & Training
Type: White Paper
Sponsored by: Kronos Incorporated
Culture Connection: Building Brands, Creating Culture and Driving Revenue Through Outstanding Customer Service
The goal of any service-industry employer—restaurants, convenience stores (c-stores), hospitality businesses or retailers—is to provide unparalleled customer service. This may be brushed …
Tags: Employee Training, Hiring and Retention, Human Resources, PeopleMatter, Staffing & Training, Technology
Type: White Paper
Sponsored by: PeopleMatter
Infographic: How Does Your Training Stack Up Against the Competition?
Would your employee training program make Dick and Jane say "Wow!"…50 years ago? It's time for a new lesson in learning. Connect the training dots to see how your training and evaluation …
Tags: Employee Training, Hiring and Retention, Human Resources, PeopleMatter, Staffing & Training, Technology
Type: Infographic
Sponsored by: PeopleMatter
SaaS for the Service Industry
Does this sound familiar: You're thrilled to learn that your hiring manager found the perfect candidate for that senior job you've had open. But somewhere between Des Moines and Omaha, your hiring …
Tags: Employee Training, Hiring and Retention, Human Resources, PeopleMatter, Software - Labor Management, Staffing & Training, Technology
Type: White Paper
Sponsored by: PeopleMatter
Employee Screening: Finding the Right Employees
Having good employees makes the difference between a good business and great business, but the employee-selection process can be loaded with challenges. This special report, sponsored by College …
Tags: FastCasual.com, Financial Management, Operations Management, Staffing & Training, iiX Employment Screening Services
Type: Special Report
Sponsored by: iiX Employment Screening Services

» More White Papers about Staffing & Training

Products & Services

» More Staffing & Training Products