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As serious as a heart attack
It's a good idea to designate a senior member of the waitstaff or a manager to be the point person when dealing with diners with allergy concerns.January 31, 2012
| If you want to know why more diners are asking more questions about your menu – and your kitchen – consider how serious food allergies are. In January, a 7-year-old girl in Virginia with a severe allergy to peanuts died after eating a … |
| If you're like most operators, you'll be making some changes to your menu in the coming months. According to the Wall Street Journal, Applebee's has revamped about 80 percent of its menu over the past two years, while more than half of T.G.I. Friday … |
| Most restaurants offer a kids-only menu of smaller, less-expensive items to help keep dining out an affordable option for families. The typical bill of fare for the 12-and-under set relies on bland standbys: hot dog on a bun, mac-and-cheese, breaded … |
 | To glove, or not to glove, that is the question. It's a debate that has raged in foodservice circles for years and centers on the question of whether hand washing alone is effective in preventing foodborne illness. One side believes that hand … |
| OK, maybe technically dessert isn't a meal for most of us most of the time — although I have been known to have chocolate for breakfast occasionally. But desserts may be the easiest place to feature sweet and safe menu options for your gluten … |
| On occasion, I enjoy listening to the words of philosophers like Aristotle and Socrates or theologians such as Wesley or Spurgeon. But, hands down, the deep thoughts I enjoy the most are from a lesser- known philosopher by the name of Jack Handy … |
 | So a funny thing happened to me the other day. While munching on blueberries one morning, I experienced, quite suddenly, a bitter, metallic and very pervasive taste throughout my entire mouth. Convinced that my blueberries were the culprits despite … |
| I jumped out of the cab and just stood there taking it all in – the smell of roasted peanuts, the constant honking of taxis and the bright lights of hundreds of billboards. Was this small town boy afraid . . . not really! A better way to … |
| WestEx was a hot gluten-free mess of new products everywhere you turned. Yesterday, I had the privilege of attending the Annual State Restaurant Expo here in Colorado. In Denver it is considered by most, the largest restaurant show each year packing … |
 | Business ethics, or lack of them, apparently has made its way into the world of pizza in a Philadelphia suburb. A pizzeria owner had a problem with mice that, for whatever reason, he blamed on two competitors in the neighborhood. He visited one of … |
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10 Steps to Developing a Crisis Management Plan
Being prepared to handle a crisis can mean the difference between keeping a pizzeria open or shutting the doors for good.Type: White PaperSponsored by: Risk Services Corporation -
Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident
Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant's revenue and reputation. While you may be insured for business interruption due to physical damage …Type: WebinarSponsored by: Risk Services Corporation -
Handwashing: A Crucial Way to Prevent Foodborne Illness in a Restaurant
A foodborne illness outbreak can severely damage a restaurant's reputation and profits, and leave the restaurant owner liable for lawsuits. Handwashing is a simple and effective way to prevent the …Type: White PaperSponsored by: Risk Services Corporation -
Profiting with Pizza Toppings
A complete guide to pizza toppings and their impact on operations, including trends, tastes, cost, usage and marketing.Type: GuideSponsored by: Burke Corporation -
Pizza Executive Summit 2011: The Washington Report
In this presentation, Scott DeFife of the National Restaurant Association discusses such topics as advocacy challenges facing the restaurant industry, healthcare reform, menu labeling, compliance …Type: PresentationSponsored by: Pizza Executive Summit
