AI meets customer engagement: Creepy or necessary?

A new artificial intelligence platform promises to engage diners in a caring way with very little thought and effort from restaurant operators.

Cannabis quelling 'the munchies' fast casual style

One of the major players in the burgeoning legal marijuana business is lighting up a new franchising concept.

Foodtech key to tapping into growing Indian foodservice market

A new report from TechSci Research shows that over the next five years, India may be one of the most promising markets for food service investment, But you must be a leading-edge system for both online ordering and meal delivery.

The good, the bad and the ugly about those food holidays

Hamburgers ... Pinot noir ... peanut butter-and-chocolate: What do they all have in common? They all have specific U.S. days of celebration when the brands that sell them work for free media and other event-based marketing. But do they work?

Historic 1st FAA-approved food delivery? Of course, it's a Slurpee and a doughnut

Just how long do we have before these autonomous flying delivery trucks fill our skies like a perpetual "day of the locusts"?

Commodities: A mostly profitable week for pizza restaurateurs

The cheese stands alone as the sole item to go up in price last week. On top of that good news for pizza restaurateurs,all but one of the stocks QSRweb.com monitors gained in value last week.

Chick-fil-A app campaign analytics show just how big a win it was

You can drive consumers to your app, but you can't necessarily make them download it. This has been the perpetual problem for restaurants that want their guests to be intimately linked to their brands via smartphones. As difficult as it...

Six ways your restaurant's reputation is affecting your online orders

As technology makes it easier for your customers to order online, it also makes it more important than ever to manage your restaurant's reputation.

Fighting pesticides, pathogens, other brand-crushing problems

Produce is at the heart of most food borne illnesses attributed to restaurants, according to national statistics. What are your procedures for cleaning produce and other types of foods?

More please! Hungry American business people increase spending on food

American workers are clearly hungry. And today, another report from the business dining sector shows just how ravenous we are when we're on the road or just entertaining clients in town.

New report predicts the road ahead for food service market

A new analysis of the food service industry by Technavio shows that over the next four years the food service industry will grow almost 3½ percent overall largely due to a whole lot of action in the market around the fast casual restaurant sector, according to a news release.

Commodities: Markets fluctuating, pizza stocks down

Pizza commodities were a mixed bag of good and bad news last week.

Where in the restaurant world will Pokemon GO, go?

Computer code rarely lies, and the computer code inside  the Pokemon Go game for mobile devices indicates that the Niantic Labs product already has  McDonald's deeply embedded inside it. If it's true, McDonald's isn't ready to talk about it yet, though.

Boo(ze)-hoo! Restaurant liquor sales fall for 3rd straight year

A new industry report shows that on-premises alcohol sales have dropped again, and the cause might just surprise you.

Commodities: Pizza stocks improving

Overall, it was not a bad week for pizza restaurateurs on the market. While cheese and wheat prices continued to rise, that was offset last week by falling fuel prices nationally. Meanwhile, pizza stocks made healthy gains across the board.

80-year-old yeast + 3D printer = instant pizza satisfaction

Hold on to your rolling pins, pizza restaurateurs – things are about to get a little weird. That's because today the world's first 3D pizza printing company, BeeHex, Inc. announced it has teamed up with Ribalta Neopolitan Restaurant Executive Chef Pasquale Cozzolino to make a 60-second 3D printed pie.

Home delivery: Why it's worth a thought now more than ever

Are you leaving lots of potential business on the table in your customers' kitchens? You are if you haven't at least considered the very real possibility that now exists for all restaurants to deliver to customers' homes.

Minsky's 40th anniversary a prime example of accomplishing a lot through one event

Midwestern gourmet pizza chain Minsky's got maximum promotional punch out of its 40th anniversary celebration with a campaign that not only permeated social media and did some good for communities around its Missouri and Kansas locations, but also connected customers to the chain in innovative ways.

Amazon "primes" the pump to play major role in restaurant delivery

It's called Prime Day and Amazon clearly sees it as a prime opportunity to make a major entry into the restaurant delivery business.

Innovative Upstarts Part 4 - Mooyah Burgers, Fries & Shakes shakes up the burger business with a burger for EVERYbody

Whether customers eat meat, poultry or only vegetables, Mooyah Burgers, Fries & Shakes wants them all in its fold of followers.

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