- WHITE PAPERS
The event, “Inflection Point: The Future Tech of Customer Experience,” aligns with the association’s mission to connect business-to-consumer brands with technology that can elevate the customer experience.
With the help of ShopKeep, an independent quick serve sandwich shop in Seaside, Oregon, is ready for the EMV changeover.
A recent panel at Networld Media Group's CONNECT Mobile Innovation Summit attempted to clarify today’s mobile payments market, which is becoming an increasingly difficult task when you consider the options available to merchants.
Three components are necessary for a successful mobile experience.
Nancy Kruse, a restaurant menu analyst, shared information about restaurant change during the webinar, “Menus 2015: Turning Trends Into Money Makers.”
From an Under Armour installation that tests athletic ability to a Warby Parker photo booth experience, interactive customer experience was the order of the day at the inaugural Interactive Customer Experience Summit, held June 28-30 at the Sofitel Chicago Water Tower.
Brick-and-mortar retailers and restaurants must find ways to bring “social proof” to their stores and technology may be the way to do it.
Taco Bell is testing test beer, wine, and “mixed alcohol freezes” this summer in a redesigned store format.
Jared Miller, CTO for the Atlanta Falcons, discusses how mobile can be used to create personalized experiences even when the customer isn't using their device.
Erin Levzow, Director of Digital and E-commerce at Wingstop, points out a key benefit of SMS promotions that you may have overlooked.
Online ordering, and mobile ordering in particular, is no longer simply a nice add-on for consumers,it's an expectation.
Known for selling pizza by the slice, Sbarro will open its first free-standing store in Columbus, Ohio, and also offer delivery and carry-out services.
As part of a new corporate training facility, the Marco's Pizza test kitchen is being utilized to improve the chain's menu and employees' skills.
The customer-centric site allowing visitors to view local restaurant info, find locations that deliver to them and get updates from their favorite places.
Fans decide which Wetzel’s Pretzels get Pizza Bitz first.
Pie Five Pizza will host a Sweet 16 party to celebrate its newest Dallas-Forth Worth location.
Streamlined project management features promise to save time and money.
Blast 825° Pizza plans to celebrate its success by matching all donations to local charities as well.
Pizza and sandwich lovers can now get both tastes in one special handheld meal.
The 'guide will provide a roadmap' for restaurant owners and operators interested in implementing mobile payments into their business, NRA official says.
The fast casual pizza restaurant has added new employees and plans to continue adding team members, while staying true to its core values.
The build-your-own pizza concept opened its first location in Colorado by hosting a fundraiser for giveSPORTS.
Villa Italian Kitchen, Green Leaf’s Beyond Great Salads, Bananas Smoothies & Frozen Yogurt and a new South Philly Cheesesteak are opening in Gloucester Township.
Technomic and Deloitte Advisory research assesses what's next in supply-chain logistics.
Compass Group joins Wal-Mart and General Mills in embracing Five Freedom’s procurement practices.
Ahead of the Oct. 1 liability deadline, WAND releases new EMV terminals and promises enhanced protection and security measures.
Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.