Why investors are eating up food delivery services

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Partnering with a delivery service frees up restaurant owners to focus on food and experience while still expanding their customer base.

FEATURES


The consumer experience evolution

Order-ahead solutions, like mobile/online ordering, are boosting restaurants' average checks by 15-plus percent.

Doing digital signage right

The retail food industry depends on suggestive selling and upselling, according to restaurant franchisee and digital signage provider Ernest Koury, and when you have disinterested employees, no one is there to protect your brand. Digital signage mitigates the impact of undertrained or overwhelmed front line employees.

Beacon technology enabling restaurant commerce and communication

With geo-triggered ordering, customers make their order in advance and the order gets pushed to the kitchen only when the customer walks in.

4 ways restaurants can optimize the customer experience through mobile

Mobile searches related to restaurants have a conversion rate of 90 percent with 64 percent converting within the hour.

The importance of online ordering when it comes to catering

Research has shown that people who place mobile and online orders have an average ticket 30 percent higher than in-store customers.

How do you become the Uber of food?

When an idea comes along like UBER or OpenTable, you have to challenge the status quo and create a better way to serve the customer.

Fresh Brothers solves heavy traffic delivery problem with virtual store

With the concept, the company has increased two stores' business by about 15 percent without adding much labor.

Pizza Hut named an initial partner for Visa's new, simplified ecommerce service

Mobile is now the dominant channel of Pizza Hut's digital business, growing more than 4,000 percent in the last three years.

Are Millennials really that hard to please?

Exceeding expectations on food taste is the best way to assure a great experience across generations.

Why is the speakeasy bar concept growing internationally but not in the US?

Colombian-based Wingz's customers require an electronic key to gain access to its restaurants.

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NEWS


OrderUp to target underserved delivery market

OrderUp, a Baltimore mobile and online food ordering and delivery service, announced the company raised $7 million in funds for nationwide expansion and delivery technology.

Self-service restaurant solution is music to your ears

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

Pizzerias claim five of 10 winning spots in U.S. Foods contest

Food Supplier US Foods announced the ten finalists yesterday of its Top Family Friendly Restaurants competition. Those nominated are considered "the best in helping families create memorable dining experiences through food, family and fun," the company said. "At US Foods,...

Marijuana pizza prospects high

Unique Pizza and Subs Corporation announced today that it is considering developing marijuana pizza with the assistance of India-based pharmaceautical manufacturer Dr. Reddy. The Pittsburgh-based company said the product could be sold at adult bars and clubs in Colorado. "We...

Mellow Mushroom prices take off to 1974

Mellow Mushroom announced it is lowering prices to reflect 1974 menu costs in its "Way Back Wednesday" campaign celebrating their 40th anniversary. Here's a glimpse of what to expect: Small Cheese Pizza - $2.50 PBR, Michelob and Budweiser - 75...

'Push for Pizza' app hits the market

A group of 19-year-olds from Brooklyn, N.Y., have developed the new Push for Pizza app, which allows customers to order their pizza with one tap. According to the Huffington Post, the founders call the new app the "Uber for pizza." The app made its debut this summer.

Chuck E. Cheese’s mobile app game awards in-store ticket redemption

Chuck E. Cheese's has introduced Skate Universe, an app that lets gamers help the brand’s mouse mascot dodge obstacles at various skate parks.

CiCi’s Pizza testing create-your-own prototype

CiCi’s Pizza is the latest pizza chain to test a create-your-own concept, jumping on board a growing subsegment driven by fledgling fast casual concepts throughout the country. CiCi’s will showcase this new prototype at a reopening celebration at its restaurant in The Colony, Texas, on July 19 from 11 a.m. to 2 p.m.

New RapiDough Pizza concept allows guests to order via iPad kiosks

The RapiDOUGH Pizza concept has opened in Providence Town Center in Collegeville, Pa., featuring pizzas, calzones and salads. The offerings are made with locally-sourced ingredients and house-made cheeses, according to a news release. RapiDOUGH Pizza was created by restaurateurs and...

John's Incredible Pizza Company launches kids’ tour

John's Incredible Pizza Company is hosting a kids’ tour in July and August that will feature the band Paradise performing its single, Glitter, as seen on The X Factor. According to a news release, the tour includes dancing, pizza, games, rides and other attractions.

Buzztime reaches five million player registrations, adds new game options

Buzztime announced today it has reached five million player registrations on the company’s digital gaming platform, a gain of approximately 70 percent over the past year. Buzztime is also announced the integration of Buzztime LIVE gaming events with its BEOND...

Papa Murphy’s scores high for guests’ ‘intent to return’

Market Research firm Technomic has released new data examining restaurant guests’ intent to return and their reasons for doing so, which vary by generation, according to the research. The research reveals that more consumers report they will return in the...

Project Pie ranked on top of Yelp’s emerging brands category

In a recent study by Yelp of emerging concepts, build-your-own pizza brand, Project Pie, was named No. 1.

TouchBistro adds Pay at Table service in PayPal app

TouchBistro today announced that it has integrated the Pay at Table service in the PayPal app with its TouchBistro mobile point-of-sale solution for tableside ordering. Customers at any participating TouchBistro location in North America can now use the PayPal app...

Domino’s launches ‘surprise and delight’ social media campaign

Domino’s has teamed up with Detroit-based Quickly for its new Fan Perks giveaway via social media. According to a news release, the chain is inviting fans to register for the giveaway for the chance to be surprised. Dennis Maloney, Domino’s...

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.