Sal’s Pizza parent company rewarding unplugged customers

Salvatore's Restaurants, an Italian restaurant group with five locations in Massachusetts as well as the parent company of Sal’s Pizza, is offering its guests free food if they can part with their smartphones long enough to enjoy a meal. Beginning...

FEATURES


Nine keys for driving speed of service

Restaurants can become victims of their own success when high volume slows down service. Check out these tips for satisfying the need for speed.

Deliver more than food; deliver an experience

Lean on your supply chain partners to innovate for you; they have resources and answers.

How technology is personalizing the customer experience

The technology and food experience are now weighted equally in the eyes of the consumer, some experts say.

Uber's move into foodservice showcases importance of convenience

Recent partnerships and service launches show that consumers want convenience and are willing to pay for it.

How to cultivate a loyal guest at your restaurant

Loyal guests don’t just randomly happen: they are cultivated through good food and great experiences.

Report: Restaurant mobile websites slow to load digital orders

If mobile websites included a click-to-order button that routed customers to a geolocation API, the brands' mobile experiences would be better suited to handle each query.

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating and earning revenue from ATMs.

Three ways restaurants can be smarter with local schools

Online ordering is the perfect way to remind students, parents and school administrators that you care about their needs by offering them a quick and value-oriented way to order their meals.

Wait time zero: The need for speed

Restaurant efficiency experts cite the 7-second rule; a 7-second reduction in customer wait times increases a chain’s market share by as much as 1 percent.

Restaurants jump on selfie bandwagon to engage Millennial consumers

A selfie that includes your restaurant, food or drink is a perfect form of implied testimonial.

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NEWS


Pie Five Pizza encourages paying it forward with #pieitforward campaign

To celebrate National Pizza Month fast casual pizza brand Pie Five Pizza has kicked off the Pie It Forward campaign that surprises one guest at each location with a free pizza every day in October.

Punxsy Pizza to host benefit for city fire department

Punxsy Pizza is hosting the Punxsy Pizza and Prevention benefit again this year for the Punxsutawney Fire Department's three companies, Central, Elk Run and Lindsey, the company announced.

Agilysys adds table management solution

Agilysys Inc., a provider of IT and hospitality software and services, today announced an expansion of the rGuest product offering to include rGuest Seat, a table, reservation and wait list management solution. According to a news release, the application streamlines...

US Foods honors pizzerias for family-friendly attributes

US Foods has named its top five restaurants for family-friendly dining. The restaurants were chosen from US Foods’ customer rosters based on their unique offerings that appeal to entire families.

Kentucky company launches self-service reservations widget

Louisville, Ky.-based QSR Automation announced the release of DineTime Host version 3.0, a browser widget that when added to a restaurant's website provides self-service reservation options that sync in real time.

OrderUp to target underserved delivery market

OrderUp, a Baltimore mobile and online food ordering and delivery service, announced the company raised $7 million in funds for nationwide expansion and delivery technology.

Self-service restaurant solution is music to your ears

CBS NorthStar announced an update to its NorthStar Order Entry technology that allows restaurants to provide a jukebox feature to table ordering.

Pizzerias claim five of 10 winning spots in U.S. Foods contest

Food Supplier US Foods announced the ten finalists yesterday of its Top Family Friendly Restaurants competition. Those nominated are considered "the best in helping families create memorable dining experiences through food, family and fun," the company said. "At US Foods,...

Marijuana pizza prospects high

Unique Pizza and Subs Corporation announced today that it is considering developing marijuana pizza with the assistance of India-based pharmaceautical manufacturer Dr. Reddy. The Pittsburgh-based company said the product could be sold at adult bars and clubs in Colorado. "We...

Mellow Mushroom prices take off to 1974

Mellow Mushroom announced it is lowering prices to reflect 1974 menu costs in its "Way Back Wednesday" campaign celebrating their 40th anniversary. Here's a glimpse of what to expect: Small Cheese Pizza - $2.50 PBR, Michelob and Budweiser - 75...

'Push for Pizza' app hits the market

A group of 19-year-olds from Brooklyn, N.Y., have developed the new Push for Pizza app, which allows customers to order their pizza with one tap. According to the Huffington Post, the founders call the new app the "Uber for pizza." The app made its debut this summer.

Chuck E. Cheese’s mobile app game awards in-store ticket redemption

Chuck E. Cheese's has introduced Skate Universe, an app that lets gamers help the brand’s mouse mascot dodge obstacles at various skate parks.

CiCi’s Pizza testing create-your-own prototype

CiCi’s Pizza is the latest pizza chain to test a create-your-own concept, jumping on board a growing subsegment driven by fledgling fast casual concepts throughout the country. CiCi’s will showcase this new prototype at a reopening celebration at its restaurant in The Colony, Texas, on July 19 from 11 a.m. to 2 p.m.

New RapiDough Pizza concept allows guests to order via iPad kiosks

The RapiDOUGH Pizza concept has opened in Providence Town Center in Collegeville, Pa., featuring pizzas, calzones and salads. The offerings are made with locally-sourced ingredients and house-made cheeses, according to a news release. RapiDOUGH Pizza was created by restaurateurs and...

John's Incredible Pizza Company launches kids’ tour

John's Incredible Pizza Company is hosting a kids’ tour in July and August that will feature the band Paradise performing its single, Glitter, as seen on The X Factor. According to a news release, the tour includes dancing, pizza, games, rides and other attractions.

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Consumers value great customer service. If you give customers an experience that exceeds their expectations, they'll gladly pay more for it...and recommend you to their friends! Deliver a bad customer experience, you'll be the one paying the price.